What are the responsibilities and job description for the Customer Service Representative position at Rise Marketing LLC?
Rise Marketing is a leader in digital marketing and technology solutions, dedicated to helping businesses thrive in an evolving digital landscape. By utilizing data-driven decisions, innovative strategies, and advanced technology, we create impactful campaigns that drive success. Our team of creative and results-driven professionals is committed to delivering excellence and fostering long-term client success. We specialize in voice search, digital media, content creation, and web design. We are currently seeking a talented Customer Service Representative to join our Marketing Department. This role is perfect for those looking to build on their experience or gain entry-level exposure in the marketing industry.
We are looking for a detail-oriented professional who thrives in fast-paced environments, can handle multiple tasks under pressure, and maintains a positive, team-focused attitude.
Responsibilities:
- Manage and track client services and marketing initiatives
- Conduct research, gather background information, and assist in preparing creative briefs and business presentations
- Monitor marketing campaigns and provide clients with periodic updates on key business metrics
- Develop strong professional relationships with both current and prospective clients
- Exhibit excellent organizational skills and effective time management
Requirements:
- Proficiency in Microsoft Office and/or Google Workspace, Google Calendar experience preferred
- Ability to quickly learn and adapt to new software
- Proven experience in previous Customer Service roles
- Strong ability to build rapport and maintain positive client relationships
Our Ideal Candidate:
- Exceptional verbal and written communication skills
- Strong teamwork and interpersonal skills
- Professional phone etiquette
- Self-motivated with the ability to produce high-quality work independently
If you’re looking for a great opportunity to grow within a marketing team, we’d love to hear from you!
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- Flexible schedule
- Referral program
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $50,000 - $60,000
