Virtual Assistant

At Risen-Roll, we’re on the lookout for a proactive, detail-oriented, and adaptable Remote Administrative Assistant to become an integral part of our growing team. If you thrive in a fast-paced environment and love managing multiple projects, this is the perfect role for you. Your responsibility will be to provide crucial behind-the-scenes support, helping us stay organized, efficient, and focused on delivering excellence.

Core Responsibilities:

• Efficient Administrative Support:
• • Coordinate schedules, set up appointments, and manage meetings to ensure smooth time management for the team.
  • Organize digital files and records with precision, ensuring easy access when needed.
  • Monitor and manage email communications, answering inquiries and sorting through urgent requests.
  • Create and compile reports, presentations, and other documents as required.
• Client and Customer Engagement:
• • Act as the main point of contact for customers, ensuring a seamless, friendly, and professional experience.
  • Handle client inquiries, manage bookings, and maintain ongoing communication.
  • Address customer concerns and resolve any issues promptly and professionally.
• Task Coordination and Management:
• • Support various projects by maintaining task lists, tracking progress, and ensuring timely completion.
  • Assist with research and data compilation, offering critical insights for decision-making.
  • Organize travel plans and logistics for team members when necessary.
• Social Media and Marketing Assistance:
• • Aid in managing and updating social media profiles, creating posts, engaging with the audience, and reviewing performance metrics.
  • Help plan, organize, and schedule email campaigns to communicate effectively with clients and followers.
• Additional Support:
• • Step in as needed for a variety of office-related functions, including invoicing, supply management, and HR tasks.

Requirements

Ideal Candidate Profile:

• Experience:
• • A background in virtual assistance or administrative roles with a customer service focus.
• Skills:
• • Exceptional written and verbal communication.
  • Strong organizational abilities with an excellent attention to detail.
  • Proficient in office productivity software (Microsoft Office, Google Workspace) and project management platforms (Trello, Asana).
  • Quick to adapt to new tools and systems as required.
  • Ability to balance multiple tasks and meet deadlines.
• Tech Savvy:
• • Access to a reliable internet connection and up-to-date equipment (computer, phone).
  • Comfortable with virtual communication tools like Zoom, Slack, or Teams.

Required Qualifications:

• A high school diploma or equivalent (a college background or certifications in relevant areas are a plus).
• Minimum of two years of experience in a similar administrative role.
• Strong grasp of basic office practices and customer service best practices.
• Experience with social media platforms and digital marketing strategies is a bonus.

Benefits

What We Offer:

• Competitive compensation based on experience.
• Flexible working hours, with the freedom to work remotely from anywhere.
• Growth and development opportunities in a dynamic, evolving company.
• Paid time off and official holidays.
• A collaborative, supportive team that values your contributions.