Account Manager, Customer Success

Overview
We are seeking a dynamic and results-driven Customer Success Manager to join our team. In this role, you will be the primary point of contact for our clients, ensuring they achieve their desired outcomes while using our products and services. The ideal candidate is a proactive communicator with a passion for helping clients succeed.

Responsibilities

• Develop and maintain strong relationships with clients to understand their needs and objectives.
• Collaborate with cross-functional teams to ensure seamless onboarding and implementation of our solutions.
• Identify opportunities for upselling and cross-selling additional products or services that align with customer needs.
• Negotiate contract renewals and expansions while ensuring customer satisfaction remains a top priority.
• Provide training and support to customers, empowering them to maximize the value of our offerings.
• Monitor market trends and competitor activities to inform strategic decisions and enhance service delivery.

Qualifications

• Excellent communication skills, both verbal and written, with the ability to convey complex information clearly.
• Experience usingGo High Level or similar CRM tools for managing customer relationships effectively.
• Demonstrated ability in business development, including identifying new market opportunities.
• A results-oriented mindset with the ability to work independently as well as collaboratively within a team.
• A passion for customer success and a commitment to delivering exceptional service.

Join us in making a difference by helping our customers achieve their goals!

Qualifications

• Account management
• CRM knowledge
• Social Media Management
• Paid Ads experience
• Website creation experience

Job Type: Full-time

Pay: From $4,000.00 per month

Benefits:

• 401(k)
• Flexible schedule

Schedule:

• Monday to Friday

Location:

• New Braunfels, TX (Preferred)

Work Location: Remote

Salary : $4,000