Case Manager (Spanish-English Bilingual)

Overview

Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City.

The Unaccompanied Children Program provides long term and transitional residential care and other supportive services to Unaccompanied Children (UC) who are under legal custody of the Federal Government. Working in collaboration with the federal Office of Refugee Resettlement, ORR, our program provides a safe and nurturing environment for youth in a Basic Shelter program located at our licensed residential facilities as well as a Transitional Foster Care program in foster homes in the Bronx, Brooklyn, Queens and Westchester. In all programs, we provide therapeutic, medical and educational services, as well as other supports that youth need to achieve success through an array of strength-based and targeted interventions as we link them with family members and/or other sponsors in the United States. We want all children we support to move forward with their lives and thrive. 

Responsibilities

The Case Manager work directly on the reunification process of the child along other stakeholders as per ORR Policy and Regulations. The Case Manager ensure all the child needs (medical, legal, educational, and emotional,) are meet while in care. The caseload assigned as per ORR regulations is up to 8 cases per case manager.

What You’ll Do

• • Case management responsibilities include all necessary tasks as required by the Federal Office of Refugee Resettlement.
  • Works closely with Unification Specialist (TPG) to ensure timely and safe reunification process for all minors in care abiding by ORR Field Guidance 24.
  • Develops and maintains contact with youth and their service providers for medical, social, educational, and other related service needs.
  • Follow up with legal service providers regarding the timely submission of any documentation or correspondence needed for the legal relief process.
  • Maintains professional and timely communication with stakeholders including , GDIT, Legal Service Provider, The Young Center, ICE regarding the child case.
  • Performs discharge and release functions to ensure that each youth has a safe, appropriate and prompt release plan.
  • Documents weekly client contacts and maintain case files up to date and audit ready in accordance with regulations. Ensure all ORR, OCFS, and Education mandates and requirements are met.
  • Works collaboratively with the Clinical Team in approaching each child’s case.
  • Ensure that home visits to foster parents occur, assessing for comfort and safety of the child and that all pertinent information is relayed appropriately to foster parents.
  • Participates and attends all required weekly staffing with GDIT/ORR and program related meetings.
  • Maintains knowledge of issues affecting UC and provide immediate support in tandem with clinical when needed.
  • Collaborate with all other POH departments and maintain closely communication to ensure a holistic approach to meeting the child needs.
  • Supports and participates in individual and group supervision.
  • Participates in the implementation of PBIS to promote and reinforce a positive social culture with all people supported and staff at POH.
  • Some evening and weekend hours as per ORR mandates.
  • Performs other duties as assigned.

Qualifications

• • Minimum one year of experience in case management field (preferred).
  • Knowledge of child welfare and immigration-related legislation.
  • Excellent verbal, and written communication and organizational skills are essential.
  • Proficient in Microsoft Office suite, knowledge of MyEvolv recommended
  • Bilingual (English/Spanish) a must
  • Bachelor in a Human Services field.