What are the responsibilities and job description for the Fatherhood Program - Outreach Intake Coordinator position at Rising Ground?
Overview
Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity. Each year, Rising Ground is a positive force in the lives of more than 25,000 individuals through 101 programs in 138 locations throughout New York City and Westchester. Our strong belief and commitment to diversity is integral to building a strong staff that reflects the communities we serve.
Take the next step in your career now, scroll down to read the full role description and make your application.
The Outreach Intake Coordinator provides outreach services and support to fathers engaging them in the Fatherhood Program. This role involves developing, maintaining, and cultivating partnerships with community organizations, schools, and service providers to enroll 217 fathers during the fiscal year. Additionally, the coordinator will be responsible for all aspects of the Fatherhood Intake process, which includes engaging families before they are assigned to a case worker and collecting, managing, and organizing referral data.
Responsibilities
- Cultivate and maintain partnerships with culturally appropriate community organizations, schools, and other service providers to assist with service referrals to participants.
- Conduct outreach to new referrals when the referral source needs support in engaging / connecting a father to services. The Outreach / Intake worker will possess a basic understanding of the program’s intentions, goals, and the AM / PM Fatherhood curriculum.
- Create, coordinate, and facilitate program outreach seminars, presentations, and workshops for members, potential members, and community partners.
- Lead marketing and community outreach special events (e.g., community events, job fairs) and represent the organization and program at such events.
- Engage clients utilizing techniques to encourage, engage, and build connection during the intake process.
- Assess family / client availability and ensure each case is appropriately assigned to a case worker.
- Maintain an intake log listing all referred cases, referral dates, and assigned case managers.
- Effectively utilize the PTS database to complete surveys and add demographic information to the system, ensuring first contact with the family is entered as a progress note within 24 hours of the referral date.
- Provide referrals to fathers for various resources and services based on individualized assessments and assist in coordinating these services.
- Assist case workers in identifying resources within the community for participating fathers.
- Provide follow-up assistance to fathers referred for services or resources.
- Complete administrative duties including maintaining hard copy files, auditing records, ordering food for groups, and managing donations.
- Attend all team meetings and serve on committees as assigned.
Essential Functions
Competencies
Qualifications
Salary Range : $45,000 - $50,000
Hybrid Schedule : M-F, (2) remote, (3) in-office
Benefits include (but are not limited to) Medical, Vision, Dental, PTO, and 401k matching.
J-18808-Ljbffr
Salary : $45,000 - $50,000
