What are the responsibilities and job description for the Shift Manager position at Rita's Italian Ice?
Company Description
At Rita’s, Ice Custard Happiness is the way of life. Rita’s Franchise Company, LLC is the largest Italian Ice concept in the nation, offering a variety of frozen treats like Italian Ice and Frozen Custard. Each Rita’s shop is individually owned and operated by members of the community, creating a neighborly atmosphere for guests.
Role Description
This is a role for a Shift Manager at Rita’s Italian Ice located in Northfield, NJ. The Shift Leader will be responsible for overseeing daily operations, lead and support a team, ensuring customer satisfaction, and maintaining store cleanliness, make Italian ice to perfection!
Qualifications
- Previous experience in food service or retail management (Preferred)
- Leadership and team management skills
- Excellent customer service and communication skills
- Ability to work in a fast-paced environment and handle multiple tasks
- Basic math skills for cash handling and inventory management
- Flexibility with work hours, including evenings and weekends
- Experience with inventory control
- Reliable, Professional, and Detail Oriented