What are the responsibilities and job description for the Product Manager position at Ritchie Bros.?
About Us
RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.
The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.
About The Team
Our Technology teams work collaboratively from different locations across the world on multiple eCommerce sites, mobile applications, and automated online auctions. We encourage and celebrate technical innovation and work with some of the industry’s leading technologies and tools.
Every day your work will make a difference in the way we run our business and the in the way customers interact with us.
Job Description
The Product Manager is responsible for setting the strategy, with support from the Manager, for a portion of the buyer experience with the support from leadership. The Product Manager will work with stakeholders across the organization to gather requirements while working closely with design, engineering, and product to ensure a unified experience for the customers. There are many key facets – account, browse / discovery, homepage, search, bid / buy, checkout, and many more – that all must work together to deliver the best buyer experience, while achieving key business goals. This role will research and utilize industry-leading practices and innovation to drive a part of this experience.
ResponsibilitiesDefines product strategy with within the team to create a compelling vision to make the buyer experience user friendly, efficient, intuitive while achieving key business goals Evaluates market and consumer user experience research and results based on discovered industry trends and competitor landscapes, through conversations with the customer, data analysis and metrics Clarifies the strategy in ambiguous areas and obtains group by-in with clear and logical rationale that is in line with product area strategy and is easy to consume Leads a team to execute on strategies to deliver value to customers and the organization Reviews proposed product changes or enhancements for compliance and alignment with desired user experience design and satisfaction standards and suggests improvements Communicates with the team, product leadership, and key stakeholders frequently and effectively Actively ensures their product team is aligned and engaged Consistent, reliable ownership of the problem through to the solution within and across teams, peers, and partners Identifies risks and issues, and proactively finds solutions Perform other duties as assigned
Qualifications 2 years minimum related experience and responsibilities Prior experience as a product manager or junior/associate product manager Working effectively with cross-functional teams Excellent written and verbal communication skills
RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.
The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.
About The Team
Our Technology teams work collaboratively from different locations across the world on multiple eCommerce sites, mobile applications, and automated online auctions. We encourage and celebrate technical innovation and work with some of the industry’s leading technologies and tools.
Every day your work will make a difference in the way we run our business and the in the way customers interact with us.
Job Description
The Product Manager is responsible for setting the strategy, with support from the Manager, for a portion of the buyer experience with the support from leadership. The Product Manager will work with stakeholders across the organization to gather requirements while working closely with design, engineering, and product to ensure a unified experience for the customers. There are many key facets – account, browse / discovery, homepage, search, bid / buy, checkout, and many more – that all must work together to deliver the best buyer experience, while achieving key business goals. This role will research and utilize industry-leading practices and innovation to drive a part of this experience.
Responsibilities
Qualifications
