What are the responsibilities and job description for the Specialist, Title position at Ritchie Bros.?
JOB DESCRIPTION
Title Specialists embody our "will to succeed and "collaborative worker" values, by providing an outstanding customer experience through our various communication channels and helping IAA focus on business and branch growth.
What Do IAA Title Specialists Do?
- Review and process documentation for insurance and remarketing customers
- Process incoming salvage titles from multiple states and set for sale
- Keep up-to-date on title regulations by learning and maintaining knowledge of current title/salvage laws
- Provide excellent customer service and support by offering solutions and timely responses to external/internal partners
What are the Requirements?
- Basic digital literacy
- Time managing skills with the ability to balance workload
- Excellent written, verbal, and communications skills
- Thrives in a team environment with a positive, upbeat, and pleasant demeanor
Not required, but preferred:
- Title administration, title processing, or DMV experience
- Vehicle total loss/claims experience
- Intermediate Excel skills
In return for your excellent skills and abilities, we offer a benefits package including health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays, and vacations.
About IAA Holdings, LLC:
IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns. Ritchie Bros. globally has over 7,000 employees and is headquartered near Chicago in Westchester, Illinois.
