Dispatch Lead

Creating routes daily for our drivers. Each route consists of 8-12 stops, with 10-15 daily routes. Routes must be formatted to fit into a schedule promptly that will give proper drive time for our drivers and give our customers their delivery within the proper time window.

Creating time windows to indicate what time our customers will receive their order. Time windows are set up as a 2-hour time frame.

Setting up service times. This is the amount of time each driver receives to perform the job. Service times can vary between each job, depending on the items that are being delivered.

Sending out time windows to customers and verifying their responses. Certain time windows may not work for customers, so adjustments may need to be made for a quick turnaround.

Schedule orders from Scheduling Hub. Go through the orders that are ready to schedule (all items have been received) and research orders that require more information before scheduling (items without locations).

Distribute picking sheets for each route for the following day. Research such as going through the inbound manifests and/or looking through emails will need to be completed for accuracy.

Assign drivers to each route and get extra labor if required due to item weight or other factors, such as items going up several floors and other exceptions.

Support the team with any major requests or escalations.

Hours: 7:00 am-3:30 pm; overtime may be required

Base Pay: $25-$26 per hour

Summary

In the role of dispatch lead, you will oversee the logistics and dispatching operations, ensuring efficient freight management and communication with team members and clients. Reporting to the logistics manager, you will utilize core skills in analysis, phone etiquette, and typing to coordinate transportation activities effectively. Your premium expertise in transportation management systems and GIS will enhance operational efficiency, while relevant skills in Oracle Transportation Management and fleet management will support the overall success of our logistics team. Join us to lead a dynamic environment focused on excellence in dispatch operations.

Qualifications

• Strong logistics and dispatching skills
• Proficient in analysis and communication
• Experience with transportation management systems and GIS/GPS technologies
• Familiarity with Oracle Transportation Management and AS400
• Ability to manage freight and shipping processes effectively
• Excellent phone etiquette and typing skills
• Knowledge of supply chain and transportation planning

Job Type: Full-time

Pay: $25.00 - $26.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Morning shift
• Overtime
• Weekends as needed

Language:

• Spanish (Preferred)

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• Fullerton, CA 92831 (Required)

Work Location: In person

Salary : $25 - $26