Rental and Repair Operations Coordinator

Ritz Safety is dedicated to providing convenient and cost-effective safety products and solutions to all people and industries, worldwide. With eighteen nationwide locations, we are looking to add a Rental & Repair Operations Coordinator to our Mobile, AL Rental Services location. The role of the Rental & Repair Operations Coordinator will be to coordinate the daily operations of the Rental & Repair office.

PRIMARY RESPONSIBILITIES:

• Customer Engagement: Manage daily calls and assist walk-in customers with professionalism and efficiency, ensuring a seamless experience.
• Financial Oversight: Handle all rental invoicing, credit memos, and account reconciliations with precision, maintaining accurate financial records.
• Organization & Systems: Create and maintain an organized filing system for both paper and digital records to ensure nothing falls through the cracks.
• Quote Generation: Produce rental and repair quotes promptly to support sales and customer needs.
• Team Coordination: Communicate daily with technicians and the service manager to ensure jobs are completed on time, fostering smooth operations. Prepare reports and updates for management.

REQUIRED EDUCATION/SKILLS:

· Bachelor’s degree in office administration preferred or equivalent experience

· 2 plus years of experience in office management, administration or customer-facing roles

· Excellent organizational and time management skills

· Strong communication skills – both verbal and written

· Proficient in Microsoft Office Suite (especially Excel) and comfortable with financial or rental software (P21, QuickBooks, MCS Rental or similar)

· Strong attention to detail

· Basic understanding of accounting principles

· Self-motivated with a proactive mindset, capable of driving results independently

· Familiarity with OSHA or industrial safety equipment standards preferred

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Education:

• Bachelor's (Required)

Experience:

• Office management/administration or customer-facing roles: 2 years (Required)

Ability to Commute:

• Theodore, AL 36582 (Required)

Ability to Relocate:

• Theodore, AL 36582: Relocate before starting work (Required)

Work Location: In person