Certified Pharmacy Technician/ PRN

Please note that this is for PRN only

POSITION PURPOSE AND OBJECTIVES

Certified Pharmacy Technician's primary responsibilities will be to provide added-value services, such as: 1. Patient assistance program, 2. Central Pharmacy pick up station record maintenance and 3. Samples distribution documentation within Riveon Mental Health and Recovery's Pharmacy Services as well as function as a pharmacy technician as needed. Accountable for conducting the processes associated with the value added services and any documentation related, data entry, and updating the online samples list at the time of dispensing. Under the direct supervision of the Lead Pharmacy Technician and the indirect supervision of a Licensed Pharmacist, he/she will assist in various activities of the Pharmacy Department. The Certified Pharmacy Technician functions in accordance with standard written procedures, guidelines, and state and federal regulations. Utilizes the Trauma Inform Care approach to promote healing in a safe, stigma-free environment with compassion for all people.

ESSENTIAL JOB FUNCTIONS

• Adhere to/follow the processes laid out for the PAP program and complete the documentation required.
• Adhere to/follow the processes laid out for the CP program and complete the documentation required.
• Adhere to/follow the processes laid out for the samples program and complete the documentation required.
• Conduct end of the day tasks, daily reports and register settlement if assigned.
• Prepare and confirm bubble packs in accordance with procedures if assigned.
• Follow mail out processes when mailing RXs to patients.
• Conduct the processes for intake, typing, billing, and packaging of RXs.
• Provide professional customer service to all customers.
• At Rx intake, verify the name and address of patient, inquire about allergies, insurance information, and verify legibility of the prescriber's name.
• Process/alert others to process RXs in a timely manner.
• Process pharmacy calls as appropriate.
• Complete and process third-party documents.
• File prescription books, new prescriptions, and patient profiles.
• Follow Rx pickup processes for patients such as verifying IDs and collecting payments. Process insurance claims info and check for program eligibility if applicable.
• File bins with Rx vials/bottles as needed.
• Process incoming shipments from vendors to ensure receipt of all invoiced items.
• Check incoming stock for appropriate "shelf life" remaining before expiration.
• Affix price stickers to the items ordered along with placing the item on stock shelves or in refrigerator.
• Record refrigerator and freezer temperatures daily on the Temp-log.
• Alert PIC or/and pharmacist on duty if temperature goes out of range for USP storage conditions.
• Report any issues or concerns to the Lead Pharmacy Technician and / or Pharmacy Director immediately for consideration and resolution.
• On the first Tuesday of every month, check stock for the purpose of removing outdated items.
• Clean pharmacy shelves, work areas and maintain pharmacy premises in a satisfactory state of cleanliness.
• Maintain patient confidentiality in accordance with (HIPAA).
• Process all filing and bookkeeping functions as deemed necessary by the pharmacist.
• Consult regularly with the lead Pharmacy Tech, PIC and pharmacists for the purpose of expediting the processing of prescriptions.
• Utilize respectful, trauma-informed language in all aspects of the job.
• Promote and support Trauma Informed Care implementation and initiatives within the organization.
• Has/Maintains a good on-time and attendance record.
• Input all information needed in the pharmacy system in a timely manner.
• Conduct other tasks as assigned

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• Must be well acquainted with the characteristics of common medications.
• Must be well versed in pharmacy billing systems and methods of payments.
• Must have excellent customer service skills and conduct one's self professionally at all times.
• Must have very good communication skills, verbal and written.
• Must comply with all Agency and Pharmacy policies, procedures and processes, including HIPAA.

WORKING CONDITIONS

• Must be able to successfully interact face to face with the clients/public.
• This individual may periodically be required to lift and/or carry up to 20 pounds.
• Must be able to physically stock shelves above eye level and below waist level.
• There may be need to push and pull items weighing less than 30 pounds.
• Due to the extensive computer work this individual must be able to sit for extended periods of time and operate required equipment.

REQUIREMENTS/QUALIFICATIONS

Certification as a Pharmacy Technician. Experience as a Certified Pharmacy Technician is a plus.

Experience and proficiency with computer automated pharmacy system(s) is required.

Must be at least 21 years of age and must have at minimum a GED.

Candidates with educational backgrounds and training in trauma-informed and/or trauma-specific services, a plus.