What are the responsibilities and job description for the Office Administrative Assistant, Seasonal- Part Time position at River Bend Membership Corporation?
River Bend RV Park is a privately owned 400-acre recreational-vehicle camping resort with seasonal activities for members, their families, and guests. We are unique in that our members own their lots located on a striking peninsula on the Potomac River, near Falling Waters, WV.
The Administrative Assistant is efficient and comfortable being a member of a team. The ability to multi-task, while maintaining complex schedules and administrative support, is essential in this position. The administrative assistant is resourceful, a good problem solver and organized. Assuring a steady completion of workload in a timely manner is key to success in this position.
Qualifications, Knowledge and Skill Requirements:
1. Reliability- Be dependable with strong work ethic.
2. Leadership Skills-Time management experience.
3. Organizational Skills- Ability to multitask with attention to detail.
4. Proficient using a range of Microsoft Office and office software, including email, spreadsheets and database.
5. Good Interpersonal Skills- Strong communication skills, a positive attitude, and a friendly professional approach to customers and co-workers.
Responsibilities:
1. Customer Service- Professional, courteous, accurate, efficient, following all RBMC processes per S.O.P.
2. Maintains office services by following office operations and procedures.
3. Receive payments and issue passes.
4. Inventory of office supplies ad merchandise sale procedures.
5. Member Concerns- Receipts, response, and follow-up.
6. Work Order- Receipts, response, and follow-up.
7. Architectural and Environmental- Receive, initial review for completeness and processing according to S.O.P.
8. Ensure smooth operation of member services:
· Park permits, passes and invoicing
· Payment, billing collection
· Trespass, Lot restrictions, violations
9. Assists Office & General Manager and special events as assigned.
10. Perform other duties as assigned and support all activities as needed of the BOD.
11. Controlling correspondence and assists with weekly newsletters, bulletins, update website, announcements and mass emails.
12. Attends owner meetings and others as required
13. Assist in all other administrative duties as assigned or mail retrieved from boxes.
Requirements:
To perform this job successfully, an individual should have knowledge of Microsoft-Excel, Word, Publisher, Spreadsheet, Internet, Facebook and QuickBooks. One must also be able to learn new software in a timely manner.
Work Schedule: RBMC operates 7 days a week during the open-season (April – November), this is a part time, seasonal position.
Raises & Incentives: A performance evaluation will be conducted by the General Manager at 90 days post hire date to discuss goals and performance progress. An annual evaluation will be conducted thereafter to discuss goals and performance progress.
Job Type: Part-time
Pay: $17.00 per hour
Schedule:
- 4 hour shift
- 8 hour shift
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $17
