What are the responsibilities and job description for the Dental Office Manager position at River Edge Dental?
Are you passionate about creating a fantastic guest experience?
Do you thrive in an environment that values unity, a healthy team culture, and efficiency?
f so, we have an exciting opportunity for you!
At River Edge Dental, we believe in always improving, being hungry yet humbly confident, and having each other's backs. We are currently seeking an exceptional Office Manager who embodies these values and is dedicated to outstanding Patient Experience. As the Office Manager, you will play a crucial role in the non-clinical aspects of our day-to-day operations, ensuring our patients receive top-notch care from the moment they walk through our doors.
Who We're Looking For:
As our ideal Office Manager, you are friendly, outgoing, and possess high emotional intelligence. You understand the importance of providing an excellent Patient Experience and have a good knowledge of dental office flow, including front desk functions. Your exceptional organizational skills and ability to multitask effectively make you an invaluable asset to our team. Above all, you are a team player and an excellent communicator, and approach your work with honesty, compassion, and a willingness to help in every area of the office.
Key Responsibilities:
- Manage the non-clinical aspects of the day-to-day operations, including front desk functions such as scheduling, collections, recall, and waiting room volume.
- Assist with administrative functions, including insurance negotiations, deposits, monthly reviews, scheduling, and employee management.
- Ensure the financial performance of the revenue cycle by overseeing patient scheduling, registration, financial counseling, medical records, billing and collection, data entry and processing, and cash posting.
- Foster a culture of excellent patient care among all staff members.
- Maintained and manage filing and organizational systems for the practice.
- Proactively troubleshoot patient complaints and develop process improvements to enhance patient satisfaction.
- Support business goals by effectively utilizing schedules and contributing to practice revenue objectives.
- Adhere to River Edge Dental policies, professional expectations, clinical service excellence, and outstanding patient service.
- Develop, implement, and maintain office policies and procedures.
- Interview, hire, and train a productive medical office team and conduct performance reviews.
- Coordinate staff meetings for administrative and clinical staff.
- Manage logistics for internal and external meetings and conferences.
- Ensure appropriate staffing levels for day-to-day operations.
- Ensure compliance with regulatory requirements, including HIPAA, OSHA, labor laws, and other federal, state, and local regulations.
Qualifications:
- Associate or Bachelor's degree in Business Administration, Accounting, or Health Care Administration (or equivalent experience).
- Minimum of 5 to 7 years of experience in a dental office setting.
- 2 to 3 years of experience in a supervisory or management position.
- Strong knowledge and experience in billing
- Human resources experience, including hiring, supervision, and performance reviews.
- Excellent patient care skills.
- Ability to write policies and procedures effectively.
- Experience with Dentrix is beneficial
- Strong multitasking and problem-solving abilities.
- Professional communication and presentation skills across various mediums.
- Knowledge of continuous process improvement concepts and practices.
- Ability to communicate professionally with various stakeholders, from dentists and hygienists to patients and suppliers.
Benefits:
Health Insurance
Retirement Plans
Paid Vacation
Sick Pay
This is an incredible opportunity to join a team that values unity, fosters a healthy team culture, and strives for efficiency in all aspects of our dental practice. If you are passionate about making a difference and ready to take on this exciting role, we want to hear from you!
Please submit your resume and a cover letter outlining your relevant experience and why you believe you are the perfect fit.
Job Types: Full-time, Part-time
Pay: $28.00 - $32.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- River Edge, NJ 07661: Relocate before starting work (Required)
Work Location: In person
Salary : $28 - $32
