What are the responsibilities and job description for the Interpreter-Clinic Assistant position at River Hills Community Health Center?
Today’s Date: January 20, 2025
Job Listing: Interpreter-Clinic Assistant. Ottumwa, Iowa
BILINGUAL ENGLISH-SPAINISH REQUIRED
Duties: Available to provide translation, interpretive services for Spanish speaking
patients during clinic business hours. Works as a member of the care team to perform
all defined services and other related duties in accordance with the mission of the River
Hills Community Health Center (RHCHC). We are willing to train the needed clinic
assistant skills.
DUTIES AND RESPONSIBILITIES:
1. Assists with scheduling appointments for Spanish-only speaking patients.
2. Provides Spanish translation services for all clinic processes.
3. Provides relief for receptionist, acts as ‘backup’ receptionist.
4. Provides intake services for new patients and all Spanish-only speaking patients.
5. Obtains complete medical history and vital signs/ measurements on patients as
directed and documents the information accurately.
6. Promote self-care and achievement of goals through assisting with health
education to patients and families, eliminating language barriers, and facilitating
access to the care team.
7. Assists Spanish only speaking patients with questions they may have about
scheduling, medical treatment, or patient fees. Assist other employees with this
process as appropriate.
8. Assists medical providers with the clinical examination and helps with the
discharge of the Spanish-only speaking patients.
9. Makes follow-up phone calls to Spanish-only speaking patients in regards to their
lab results, diagnostic test results and medication refills.
10. Performs various other clerical and Clinic Assistant duties as assigned or
required.
11. Supportive of the service-oriented atmosphere as stated in RHCHC Mission and
Philosophy Statements.
12. Follows RHCHC policies and procedures.
13. Maintains a safe working environment and practices save working habits.
14. Assists in control of River Hills Community Health Center’s resources.
15. Complies with Corporate Compliance Program policies and code of conduct, and
all laws, rules and regulations relating to the position. Has a duty to report any
suspected violations of the law or standards of conduct to his/her immediate
supervisor, the HR Director, or the Compliance Officer.
16. Other duties as assigned by supervisor.
MINIMUM QUALIFICATIONS:
Education: High school diploma required. Successful completion of a Certified
Nurse’s Aide Program desired.
Knowledge, Skills and Abilities:
a. Intermediate language, intermediate math, and intermediate reasoning ability.
b. Basic computer skills.
c. Ability to interact with diverse groups of people
d. Ability to prioritize and process information quickly and accurately.
e. Ability to manage busy patient schedules to keep patient appointments on
schedule.
f. Strong interpersonal skills.
g. The ability to interact with patients and guests in a professional, calm, tactful, and
welcoming manner.
h. Fluent in Spanish.
i. Ability to understand and interpret medical terminology in English and Spanish.
j. Ability to demonstrate competency in Clinic Assistant skills.
Hours: Varied hours Monday through Friday, 7:00 a.m. to 6:45 p.m. depending on the
clinic’s needs. All scheduling is subject to change at any time.
Supervisor: Ottumwa Medical Nurse Manager
Deadline: Position will remain open until a pool of qualified applicants is received.
Submit cover letter, resume’ and three references to Steve Haigh, HR Director at
shaigh@riverhillshealth.org
Or, mail to:
River Hills CHC
PO Box 458
Ottumwa, Iowa 52501
River Hills CHC offers a competitive wage and full benefit package.
