What are the responsibilities and job description for the Veterinary Receptionist position at River Road Veterinary?
Overview
We are seeking a dedicated and compassionate Veterinary Receptionist to join our team. This role is essential in providing excellent customer service and support to pet owners while assisting our veterinary staff in delivering high-quality care. The ideal candidate will have a passion for animals, strong communication skills, and the ability to manage a busy front desk environment.
Duties
- Greet clients and their pets upon arrival, ensuring a warm and welcoming atmosphere.
- Schedule appointments and manage the clinic's calendar effectively.
- Answer phone calls and respond to inquiries regarding services, procedures, and pet care.
- Maintain accurate patient records, including medical histories and treatment plans.
- Process payments and handle financial transactions with attention to detail.
- Assist veterinary staff with animal restraint during examinations or procedures.
- Provide information to clients regarding animal care, including post-treatment instructions.
- Ensure the reception area is clean, organized, and stocked with necessary supplies.
Skills
- Proficiency in front desk operations within a veterinary or animal care setting.
- Knowledge of animal anatomy, physiology, and common veterinary terminology.
- Experience in animal catheterization and handling various breeds of dogs.
- Strong understanding of animal care practices and pet owner education.
- Excellent communication skills for effective interaction with clients and team members.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Compassionate demeanor towards animals and their owners, fostering trust and rapport.
Join us in making a positive impact on the lives of pets and their families!
Job Types: Full-time, Part-time
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- Day shift
- Rotating weekends
Experience:
- Front desk and Adminstrative: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- Norwich, VT 05055 (Preferred)
Work Location: In person
