What are the responsibilities and job description for the Membership Coordinator Bradford County YMCA position at River Valley Regional YMCA?
MEMBERSHIP COORDINATOR OF BRADFORD COUNTY YMCA
This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility.
Directs all aspects of membership for the branch including recruitment of new members, retention of existing members and supervision of assigned staff. Develops, plans and implements new procedures and methods to achieve strategic goals and working to increase membership and engagement in an organization by managing member communications, coordinating events and developing strategies acting as a liaison between the Association and its members.
Some benefits included in this position are a 50% reduction in childcare expenses and various other program discounts, retirement plans and free membership as well as professional development opportunities.
QUALIFICATIONS:
1. High school diploma or education or experience in related field preferred.
2. Previous supervisory experience in customer service preferred.
3. Excellent personal computer skills and experience with standard business software.
4. Excellent customer service skills.
5. Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
Responsibilities
- Coordinate membership services and guest relations to ensure a welcoming environment.
- Manage cash handling and financial transactions accurately.
- Organize and oversee events to promote community engagement.
- Provide exceptional customer service to enhance member satisfaction and retention.
- Collaborate with team members to streamline operations and improve service delivery.
Job Type: Part-time
Pay: $13.00 - $15.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid training
- Referral program
- Retirement plan
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- Weekends as needed
Work Location: In person
Salary : $13 - $15
