What are the responsibilities and job description for the Client Services Representative in Veterinary Care position at River Valley Veterinary Hospital?
Client Services Representative (Veterinary Receptionist) position opening to expand our already excellent veterinary care team. Minimum 1 year experience working as a CSR/Receptionist required. Successful candidates must be able to demonstrate their ability to change focus on critical tasks in a fast-paced environment while fully supporting the patients and your teammates.
We are a two doctor small animal veterinary hospital located in Derby, CT. Our focus is preventative care and the early detection of diseases. We are very well known for our excellent client communication, and it is one of the first and most frequently mentioned comments from new clients. We are a Cat Friendly Practice Silver member of the American Association of Feline Practitioners. Nearly everyone on our team is a Fear Free Professional.
We strongly believe in the benefits of continuing education for all of our team, so we provide frequent CE opportunities to make our entire team better prepared to help when that difficult case arrives.
Compensation will be based upon proficiency and experience in Veterinary Services Client Relations.
Responsibilities
- Greet and assist clients at the front desk, ensuring a welcoming atmosphere.
- Schedule appointments and manage the clinic's calendar efficiently.
- Handle patient records and maintain confidentiality in accordance with regulations.
- Provide basic animal care and restraint during examinations.
- Communicate veterinary terminology and procedures to clients clearly.
- Support veterinary staff with animal handling and care tasks.
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Retirement plan
Schedule:
- Monday to Friday
Work Location: In person
Salary : $19
