What are the responsibilities and job description for the Wardrobe Attendant position at Rivers Casino Des Plaines?
Responsibilities
- Provide prompt, professional, and courteous service to all internal guests.
- Use creativity to enhance the Wardrobe department's ambiance and service quality.
- Demonstrate a sense of care and individuality in addressing guest needs.
- Notify supervisors of any guest needs requiring special attention or accommodations.
- Acknowledge and show special recognition to frequent guests.
- Maintain a safe, clean, and welcoming environment at all times.
- Welcome guests warmly, express appreciation for their patronage, and encourage their return.
- Maintain a well-groomed appearance consistently.
- Stay informed about facility services, promotions, and events to provide guests with relevant information.
- Ensure all uniforms meet company standards.
- Manage uniform exchanges and inspect garment bags.
- Receive uniforms from departing team members and issue receipts accordingly.
- Support office functions like filing and inventory management.
- Handle dry cleaning check-ins and distribution.
- Foster cooperation and effective communication among team members.
- Project a positive and helpful attitude consistently.
- Accept constructive criticism and direction from supervisors.
- Contribute to the organization's success by focusing on accomplishments and helping colleagues improve performance.
- Assist new team members in acclimating to their work environment voluntarily.
- Demonstrate punctuality and flexibility in scheduling, including overtime or changes in working hours.
- Proficiency in operating specific equipment related to the role.
- Ability to discern between various colors.
- Capacity to work efficiently under time constraints and prioritize tasks effectively.
- Successful completion of the pre-employment process.
- Flexibility to work various shifts, including holidays.
- Basic computer skills.
- Demonstrated initiative and capability to work independently.
- Prolonged periods of standing and sitting
- Bending, stretching, twisting, reaching, push/pull up to 25 pounds frequently
