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Poker Dealer (Experienced)

Rivers Casino Portsmouth
Portsmouth, VA Full Time
POSTED ON 3/5/2025
AVAILABLE BEFORE 4/12/2025

Job Summary:

Mechanically deals poker in a proficient manner.


Supervisory Responsibilities:

  • None

Duties/Responsibilities:

  • We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors: Smile, display energy and open body language
  • Proactively greet team members and guests, initiating interaction to provide service
  • Always use a positive parting remark to end the conversation
  • Performs the act of mechanically dealing a game in a proficient manner, according to current company policies and procedures and applicable gaming regulations.
  • Responsible for handling guest transactions and notifying Poker Supervisor of any irregularities while advising a Poker Supervisor, Dual-Role Poker Supervisor, Poker Shift Manager or Dual-Role Poker Shift Manager of any disputes or arguments that may arise during the game among players/dealer.
  • Manages gaming chips, collects rake and distributes winning pot according to house rules in an accurate manner.
    Occasional Chip Runner.
  • Supports and maintain the Casino guest service standards at all times while promoting outstanding guest relations.
    Performs duties in Poker Tournaments.
  • A Poker Dealer may work as a Chip Cart Attendant in the Poker Room. A Chip Cart Attendant may sell chips to a Poker Dealer or player directly from a chip cart.
  • Performs all other duties as assigned.
  • Must be proficient at dealing PLO, BIG-O and other variants of OMAHA.

Minimum Education and Experience Requirements:

  • Poker experience in a casino setting
  • Must be 21 years of age or older.
  • Must possess excellent customer relations and communication skills.
  • Must have 6 months of dealing experience in the last 5 years.
  • Must be able to get along with co-workers and work as a team.
  • Available to work flexible shifts, weekends and holidays.
  • Ability to obtain and maintain all necessary licensing.

Certifications, Licenses, and/or Registrations:

  • Gaming license/registration as required by the Virginia Lottery.

Knowledge, Skills, and Abilities:

  • Excellent verbal and written communication skills.
  • Excellent organizational skills, with particular attention to quality and detail.
  • Excellent interpersonal and communication skills and the ability to work effectively with all levels of the organization.

Physical Requirements:

  • Regularly required to stand for extended periods of time.
  • See, walk, talk, and hear as well as using hands to handle, feel and reach gaming equipment (cards, chips, dice, shuffle devices, etc.)
  • Must occasionally lift and/or move up to 25 pounds.
  • Must be able to identify colors.
  • Be able to turn your upper body at least 60 degrees.
  • Ability to work in a noisy environment.
  • Able to work with others while maintaining a positive and professional demeanor.

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