What are the responsibilities and job description for the Poker Dealer (Experienced) position at Rivers Casino?
Job Category: Gaming
Requisition Number: POKER004186
Posting Details
Posted: February 10, 2025
Part-Time
On-site
Locations
Rivers Casino Portsmouth
3630 Victory Blvd.
Portsmouth, VA 23701, USA
Job Details
Description
Job Summary:
Mechanically deals poker in a proficient manner.
Supervisory Responsibilities:
- None
Duties/Responsibilities:
- We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors: Smile, display energy and open body language
- Proactively greet team members and guests, initiating interaction to provide service
- Always use a positive parting remark to end the conversation
- Performs the act of mechanically dealing a game in a proficient manner, according to current company policies and procedures and applicable gaming regulations.
- Responsible for handling guest transactions and notifying Poker Supervisor of any irregularities while advising a Poker Supervisor, Dual-Role Poker Supervisor, Poker Shift Manager or Dual-Role Poker Shift Manager of any disputes or arguments that may arise during the game among players/dealer.
- Manages gaming chips, collects rake and distributes winning pot according to house rules in an accurate manner.
Occasional Chip Runner. - Supports and maintain the Casino guest service standards at all times while promoting outstanding guest relations.
Performs duties in Poker Tournaments. - A Poker Dealer may work as a Chip Cart Attendant in the Poker Room. A Chip Cart Attendant may sell chips to a Poker Dealer or player directly from a chip cart.
- Performs all other duties as assigned.
- Must be proficient at dealing PLO, BIG-O and other variants of OMAHA.
Minimum Education and Experience Requirements:
- Poker experience in a casino setting
- Must be 21 years of age or older.
- Must possess excellent customer relations and communication skills.
- Must have 6 months of dealing experience in the last 5 years.
- Must be able to get along with co-workers and work as a team.
- Available to work flexible shifts, weekends and holidays.
- Ability to obtain and maintain all necessary licensing.
Certifications, Licenses, and/or Registrations:
- Gaming license/registration as required by the Virginia Lottery.
Knowledge, Skills, and Abilities:
- Excellent verbal and written communication skills.
- Excellent organizational skills, with particular attention to quality and detail.
- Excellent interpersonal and communication skills and the ability to work effectively with all levels of the organization.
Physical Requirements:
- Regularly required to stand for extended periods of time.
- See, walk, talk, and hear as well as using hands to handle, feel and reach gaming equipment (cards, chips, dice, shuffle devices, etc.)
- Must occasionally lift and/or move up to 25 pounds.
- Must be able to identify colors.
- Be able to turn your upper body at least 60 degrees.
- Ability to work in a noisy environment.
- Able to work with others while maintaining a positive and professional demeanor.