What are the responsibilities and job description for the Golf Pro Shop Host position at Riverside Casino and Golf Resort?
The Golf Pro Shop Host will greet and encourage purchases of merchandise in the Golf Retail Shop. This position will create an exciting atmosphere for our guests to be comfortable in their purchase selections.The Golf Pro Shop Host will also assist the guest in making tee-time reservations, lesson bookings, tournament procedures, etc.
Essential Functions:
- Welcome all guests with the appropriate greeting when entering the shop, as well as make eye contact thereafter.
- Develop product knowledge to share with guests and encourage additional purchases.
- Reserve tee-times and lessons, and collect payment.
- Verify starting times, direct guests to cart and clock garden.
- Ensure correct change is given using cash register and computer.
- Develops relationships with customers to assure returning customer base.
- Assist guests using fitting rooms, offering to exchange items as needed.
- Maintain confidentiality of all data, including, but not limited to customer and company records.
- Maintain a professional working relationship with other Pro Shop Hosts and supervisors.
- Comply with all IRGC regulations and any local, state or federal guidelines.
Required:
- High School Diploma or GED equivalent.
- Basic computer skills.
- Must demonstrate excellent interpersonal and communication skills.
- Valid Driver's License and clean motor vehicle record.
- Preferred: 6 months retail experience.
