What are the responsibilities and job description for the Reservation and housekeepong position at Riverside Motel?
Job Summary
We are seeking a dedicated and organized individual for the position of Reservation and Housekeeping. This role is essential in ensuring a seamless experience for our guests by managing reservations, providing exceptional customer service, and maintaining the cleanliness and orderliness of our facilities. The ideal candidate will possess strong skills in travel planning and hospitality, with a passion for delivering outstanding service.
Duties
- Manage guest reservations through various platforms, ensuring accuracy and efficiency.
- Provide excellent customer service by addressing guest inquiries and resolving issues promptly.
- Ensure rooms are cleaned and prepared for new arrivals.
- Assist in travel planning for guests, offering recommendations and booking services as needed.
- Maintain records of reservations, cancellations, and special requests.
- Ensure that all areas of the property are clean, well-maintained, and welcoming to guests.
Requirements
- Drivers license and form of transportation
- Previous experience in hospitality or customer service is preferred.
- Strong organizational skills with attention to detail.
- Excellent communication skills, both verbal and written.
- Ability to work effectively in a fast-paced environment.
- Knowledge of hotel operations and reservation systems is a plus.
- A proactive approach to problem-solving and guest satisfaction.
- Flexibility to work various shifts as needed.
Join our team and contribute to creating memorable experiences for our guests while ensuring the highest standards of cleanliness and service!
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
Ability to Commute:
- Southport, NC 28461 (Required)
Ability to Relocate:
- Southport, NC 28461: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $17