What are the responsibilities and job description for the Front Desk Agent position at Riverstone Suites - Chippewa Falls?
Purpose of Position:
- To provide an efficient and friendly atmosphere to service guests, follow all company policies and procedures, and to lead the front desk and team by setting the highest example. Providing unmatched hospitality to guests, co-workers and vendors is number one priority.
Essential Functions:
- Provide quality service for guests including pertinent information about the area.
- Handle and resolve guest’s complaints.
- Responsible for accurate cash control.
- Demonstrate good communication skills.
- Perform basic math using a calculator.
- Have legible handwriting.
- Knowledge of computer equipment.
- Record information in the clerk log book and shift reports.
- Responsible for accurate cash control
- Must be able to stand for 8 hours
- Must be able to bend and lift up to 50 pounds
Job Type: Part-time
Pay: $14.00 - $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Night shift
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Relocate:
- Chippewa Falls, WI 54729: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $16