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Patient Access Representative (float)

Riverview Health
Riverview Health Salary
East Grand Forks, MN Full Time
POSTED ON 3/8/2025
AVAILABLE BEFORE 6/8/2025

Overview

RiverView Health, is a community owned, membership based non-profit organization that was formed in 1898 and continues to be the sole community hospital in Crookston, MN.

RiverView Health operates a 25 bed Critical Access Hospital, RiverView Recovery Center; a chemical dependency outpatient treatment program, RiverView Home Care and five primary care and specialty clinics in the hospitals service area.

We have a robust scholarship program for those furthering their education in a medical field, excellent benefits, and a friendly work environment. Full-time benefits include health insurance, free single vision and basic dental insurance, life insurance, long-term disability and short-term disability, and employer HSA contributions. Other benefits include employer pension matching, shift differential, incentive / premium pay, free annual biometric screening and paid volunteer time off.

RiverView is an Equal Employment Opportunity employer.

Responsibilities

Location : Crookston Clinic  Schedule : 72 hours per two-week pay period Clinic hours : Monday-Friday 7 AM - 7 PM

Pay Range : $20.15 - $28.22; includes competitive benefits package

Job Status : Non-Exempt / Hourly, eligible for over-time

River View Health has an opening for a full time (72 hours every 2 weeks) Patient Access Representative (clinic float) This position would cover shifts between 7am-7pm and support all Riverview Health clinics.

  • Answers phones and schedules patients for initial of follow-up appointments
  • Greets and registers patients while collecting and accurately entering all information required for visit.
  • Supports quality by making updates and corrections to work queues
  • Communicates clearly and effectively with patients and families, physicians, clinicians and insurance companies.
  • Performs insurance verification either real time or manual verification for eligibility.
  • Performs point of service, collection of co-pays and other patient liability.
  • Obtains signatures for all necessary documents.
  • Safeguards and reconciles all monies collected daily in compliance to cash handling policies and procedures.
  • Provides support to multiple clinics as float representative

Qualifications

Required :

  • Minimum two (2) years of customer service experience
  • Ability to sit, stand or walk for long periods of time
  • Preferred :

  • Experience in health care setting
  • Proficiency with Microsoft Office
  • Experience in Patient Access and / or Epic
  • Basic knowledge of medical terminology, insurance
  • Salary : $20 - $28

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