Account Manager/Marketing

Riverworks Marketing is a team of good people helping businesses succeed! Headquartered in Chattanooga, TN, we design and build websites, manage digital advertising campaigns, design print advertising, perform market research, brand businesses, and have proven experience in logo design, search engine optimization (SEO), blogging, email newsletters, and much more! We are looking for a friendly, detail oriented, and creative individual to fill the role of Marketing Account Manager.

This position will execute projects and marketing strategies, manage accounts, and grow strong relationships with our customers. Effective project management and communications skills are necessary, along with internal motivation to see your customers and our agency succeed. We want someone who will bring positive energy, passion, and enthusiasm to the position. Client responsiveness is essential, and we value people who are driven, creative and equate their customer’s success with their own.

Job Duties

• Develop a working knowledge of the customer business and the key variables that produce success
• Communicate with clients to effectively build, enhance, and execute their marketing strategies
• Create, assign, and manage projects and tasks necessary to execute the marketing campaigns that make up the strategy for each customer
• Collaborate with team members to coordinate digital and print marketing efforts in support of overall client goals
• Ensure client satisfaction through the development of quality marketing campaigns and strategies
• Lead the charge on executing high-quality and on-budget production of websites, newsletters, digital advertising, SEO, blogs, print ads, and all other forms of message delivery
• Measure and report performance of marketing campaigns and assess against goal
• Advocate for your client's interests, and ensure high-quality and detailed work comes out of our agency
• Educate and inform clients as each phase of campaign execution is underway, gaining client approval throughout the process
• Strategize with the creative team on behalf of your account and your team members' accounts to ensure fresh, relevant, and out-of-the-box marketing campaigns
• Continually grow existing and new business for the agency

Job Requirements

• Bachelor’s degree in Business, Marketing, Communication, or a similar field– or equivalent experience directly applicable to this position
• 2-4 years of sales, customer service, account management or project management experience
• Ability to build relationships with clients and work well with other team members
• Demonstrated ability to offer strategic marketing insight across interactive and digital media platforms
• Ability to meet deadlines, manage your time and establish priorities
• Proficiency in Excel and Google Workspace
• Comfortable operating in various CRM/PMS softwares
• 1 or 2 in-office work days each week, with remote work available most other days

Who You Are

• A well-rounded communicator, who will build client rapport and collaborate with our internal team
• You are driven; you're comfortable pushing back, giving directive and driving ahead while maintaining professionalism
• A people person, you build relationships with everyone you meet
• You know how to give a directive in multiple ways
• You're naturally curious and excited to learn new things
• You thrive in a fast-paced environment
• You have a “can do” attitude and a positive, spirited outlook
• Resourceful and tenacious, you love to overcome obstacles and drive your team forward
• You're highly-organized; a true self-starter
• You are creative– you like to collaborate with team members to come up with fun and strategic campaign ideas, taglines, and marketing concepts that are leading edge
• You are not afraid to take the reins and lead others

Extra Credit

• Agency experience
• Demonstrated proficiency in SEO and SEM
• Google AdWords and Bing Search Network experience
• Solid understanding of performance marketing, conversion, and online customer acquisition
• Knowledge of ranking factors and search engine algorithms
• Experience with A/B and multivariate experiments
• Strong knowledge of Google Analytics
• Campaign execution and project management experience
• Experience managing marketing budgets and forecasting trends

Job Benefits

• Full-time, salaried
• Competitive compensation
• Medical Insurance Subsidy of $200/month and plans that include medical, dental and vision
• 401K
• Bonus pay opportunities
• Paid time off
• Paid holidays
• A collaborative and creative work environment
• A work culture that celebrates open and honest communication, mutual respect and achievement of excellence
• Everyone who works here is really cool

Life in Chattanooga, Tenn

The Marketing Account Manager position requires residency in or relocation to Chattanooga, Tenn. Our organization is mostly remote but does require 1 or 2 days of in-office work each week. Southern Living named Chattanooga one of the South’s in 2023, which is not surprising to us. Chattanooga was also named one of the in the United States for Outdoor Living. As a full-service marketing agency, Riverworks provides strategic marketing communications to many great businesses and organizations, both in the local Chattanooga community and throughout the United States. Chattanooga is a great place to live, combining the amenities of the big city with the ease of small town life. To learn more about relocating to Chattanooga, visit the Chamber website or click here.

How To Apply

Send your resume and cover letter to Jackie Errico, Co-Owner, at jobs@riverworks.biz.

Employment Type

Full-time

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental Pay:

• Bonus opportunities

Education:

• Bachelor's (Preferred)

Experience:

• Customer service or Inside Sales: 2 years (Required)

Work Location: In person

Salary : $45,000 - $50,000