Specialist, Commercial Facilities Operations, Repair & Maintenance

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. 

As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. 

The Specialist, Commercial Facilities Operations, is responsible for ensuring the optimal function of commercial sites by executing daily operational tasks, maintenance activities, and managing large-scale repair and remediation projects. This role is critical in enabling teams to deliver an exceptional customer experience by effectively managing work orders, maintaining close communication with site teams and internal partners, and upholding Rivian's standards. The Specialist also supports ad hoc projects and collaborates across departments and with external partners to achieve success. A strong emphasis on proactive communication, customer service, and project coordination is essential.

• Implement programs and procedures to maintain Rivian facilities and properties at the highest standards, including responding to service and repair work orders and providing corrective action.
• Provide daily support and guidance to repair and maintenance team members on work order issues and escalations, ensuring timely and effective resolution.
• Drive and monitor internal and vendor performance to ensure operational efficiency and adherence to Rivian standards, including tracking KPIs and vendor SLAs for Quarterly Business Reviews.
• Identify and escalate recurring issues, providing feedback for programmatic changes to improve operations.
• Manage and support after-hours escalations and weekend emergencies on a rotational basis, ensuring minimal disruption to operations.
• Track, manage, and analyze purchase requisitions and operating expenses, identifying and reporting inconsistencies to maintain budgetary accuracy.
• Partner with internal stakeholders (e.g., Construction, Real Estate) and external partners (e.g., General Contractors) to coordinate and ensure the timely completion of warranty, landlord, and large-scale repair/remediation work orders.
• Manage large-scale repair and remediation projects, including planning, scheduling, vendor coordination, and communication with all stakeholders.
• Proactively communicate project updates, timelines, and potential issues to site teams and internal partners, ensuring clear expectations and minimizing disruptions.
• Perform ad hoc facility management projects as assigned by the Repair and Maintenance Manager.

• 4-6 years of experience in facilities, project management, or construction, with experience in coordinating large-scale repairs preferred.
• Demonstrated commitment to providing excellent customer service and proactive communication.
• Strong organizational, time-management, and prioritization skills, with a keen attention to detail.
• Proven ability to:
  • Lead, coordinate, and manage complex facilities projects.
  • Operate independently and escalate issues effectively.
  • Manage third-party vendor and contractor relationships.
  • Manage budgets and track expenses.
  • Adapt to rapidly changing priorities in a fast-paced environment.
• Excellent verbal and written communication, negotiation, analytical, and critical thinking skills.
• Demonstrated working knowledge of plumbing, electrical, HVAC, and interior/exterior repairs and services.
• Proficiency with Google Suite and CMMS software, with the ability to quickly learn new software (PO management systems, Design & Construction tools).
• Ability and willingness to travel as required.
• Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Salary Range for El Segundo, CA based applicants: $98,000 - $123,000 annually (Actual compensation will be determined based on experience, location and other factors permitted by law).

Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment.

Equal Opportunity

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.

Candidate Data Privacy

Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. 

Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services. 

Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.  

Please note that we are currently not accepting applications from third party application services.

Salary : $98,000 - $123,000