Service Desk/Technical Support Specialist

Qualified candidates should have a helpdesk/systems/technical support background and the ability to work in a fast-paced environment. EOE. Responsibilities Include but not Limited to: Provide support to deal with and respond to end user technical problems and follow through to resolution. Responsible for hardware support, software support, assisting with deployment/imaging and user configurations, onboarding/offboarding users, equipment moves and installations, mobile device support, as well as setting up audio/video meetings in conference rooms. Participate in internal projects as assigned.  Position Requirements: Excellent oral and written communication, organizational, time management and interpersonal skills a must. Must be able to work as part of a team, as well as independently. Minimum of 3 years experience with Windows 10/Office 365. Familiarity or experience with legal applications, document management, financial applications, review platforms, or equivalent systems would be an asset. Analytical and problem-solving skills necessary to troubleshoot and provide end user support. Information technology degree or related certification(s) preferred, but not essential. Hybrid Hours:Monday-Friday, 9:30am-5:30pmMinimum 3 days a week in office2 days a week remotely Rotating On-Call Schedule   Congenial fast-paced environment, competitive salary and benefits Job Type: Full-time The annualized salary range for this position is $55,000 to $65,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law.

Salary : $55,000 - $65,000