Consultant, Professional Services

About Us

Rizing, a Wipro Company, specializes in HR and Human Capital Management (HCM) solutions based on SAP SuccesFactors. By focusing on employee experience, payroll, engagement, workforce analysis, and training management, we create efficient and connected HR processes. Our HR and payroll experts create long-term client relationships, prioritizing client success over profit.

Description

Functions as a key resource for customers and leads implementation teams. Provid es functional expertise, guidance, presentation, and instruction on WorkForce Software products to customers . Ensures successful implementation of the WorkForce Software product .

Essential Functions

• Functions as an individual contributor leading a product implementation team to deliver SuccessFactors product.
• Gathers and analyzes the clients’ business requirements and objectives.
• Creates and delivers high quality demonstrations and presentations.
• Develops system configurations to conform to client specifications and best practices.
• Adheres to software implementation standards and best practices.
• Troubleshoots and provides resolution of system issues or defects, as assigned.
• Completes internal tasks as assigned.
• Assists with preparation of training materials to include teaching clients how to utilize the system.
• Completes demonstration set ups.
• Coaches junior consultants on projects.
• Prepares status updates, tracking time and expenses to ensure timely system implementation.
• Completes continuing education activities to attain and maintain professional certifications.
• Performs other duties as assigned.
  
  

Required Qualifications

• 1 year of Associate Consultant experience with detailed knowledge of b usiness processes , technical documentation, and systems implementation .
• Prior experience in functional or technical c onsulting role.
• Bachelor Degree in Business, Human Resources, Computer Science, Information Systems, Education or equivalent experience in a related relevant field.
• Professional WorkForce Software module certifications (ex. PT101, PT102, etc.)
  
  

Knowledge, Skills, And Abilities (KSAs)

• Advanced understanding of HR functions and business processes.
• Advanced knowledge of WorkForce Software product.
• Ability to attentively listen and effectively communicate with clients in order to build relationships.
• Ability to assess and assist clients with existing systems and optimize their solutions using existing knowledge of system functionality and best practice recommendations .
• Ability to w ork collaboratively as part of a project team, deploying the features and functions of SuccessFactors products as outlined in the Statement of Work .
• Ability to manage time and multiple projects with a high degree of attention to detail.
  
  

Knowledge, Skills, And Abilities (Continued)

Competencies

Excellence

Respect

Collaboration

Integrity

Courage

EEO Statement

This description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.