What are the responsibilities and job description for the IT Support Specialist position at RK Chevrolet?
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Managing and storing data using computers, software, databases, networks, and servers.
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Writing programs, maintaining networks, analyzing systems, and providing technical support.
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Designing and installing computer hardware configurations.
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Installing software and networking systems.
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Troubleshooting network and software issues.
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Installing high-level software security systems.
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Training staff on newly installed hardware and software systems.
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Monitoring and maintaining networks and servers.
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Upgrading, installing and configuring new hardware and software to meet company objectives.
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Implementing security protocols and procedures to prevent potential threats.
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Creating user accounts and performing access control.
- Troubleshoot printers, faxes, credit card machines, laser printers, impact printers, camera systems, hard drives, iPads
- Knowledge of Microsoft 365 licenses/emails a must
- Knowledge of CDK and their equipment/firewall/switches a plus
- Knowledge of Nuspire and their equipment/firewall/switches a plus
- Strong communication skills