What are the responsibilities and job description for the Dispatch Coordinator (Mon - Fri 2:30PM-11:0PM) position at RK Logistics Group, Inc.?
Job Description
Job Description
Description :
Summary : This position is responsible for scheduling trips for freight deliveries, including scheduling drivers and routes. The role is a central contact point for both truck drivers and customers, coordinating the shipping process. In this fast-paced position, Dispatchers are responsible for multiple trucks, customers, drivers and routes, which requires attention to detail. They also monitor trucks and drivers once they are on route, and they help if an issue arises with a pickup or delivery.
Responsibilities and Duties :
- Communicates any schedule delays / changes with drivers and customers.
- Driver / Dispatch team's timesheet approvals and corrections on a weekly basis
- Liaison and support for all drivers and transportation management team
- Driver ELD Compliance of CA Fleet
- Driver DOT compliance of CA Fleet
- Driver TSA compliance of CA Fleet
- Fleet equipment maintenance and compliance
- Updating and upkeeping fleet insurance and state licensing requirements
- Complete and follow-up on transportation special projects
- Streamline and update routes as needed for route optimization.
- Dispatch operational support as needed.
- Answers any customer inquiries and transportation requests, communicates necessary information to drivers.
- Resolve customer concerns with professional and timely etiquette.
- Ensures that safety requirements are followed by drivers at all times.
- Advanced knowledge of DOT rules and regulations
- Route planning for optimal driver and vehicle utilization.
- Maintains clear and accurate records and logs.
- Evaluates and adjusts routes based on daily needs, available workers, traffic hazards and weather conditions.
Administrative
Abilities :
Requirements :
RK Qualities
RK Logistics Group will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if RK Logistics Group is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov / fair -chance-act / .
