Operations Resource Coordinator

Operations Resource Coordinator

At RLF, our vision is to create high performance environments that inspire and nurture the human spirit.

RLF has continued to evolve since 1935 because of our collective passion and dedication. We have cultivated a team of talented professionals who create exceptional places as well as provide attentive service to our clients. Best of all, we make working together fun. If you want to make a difference, come join us. We make places that perform.

We are seeking a highly organized, proactive, and detail-oriented Individual to work directly with the Senior Vice President (SVP) of Operations. The ideal candidate will possess strong administrative skills, experience with ERP systems (preferably VantagePoint), and the ability to handle a wide range of operational and project management tasks. This role requires exceptional multitasking capabilities, confidentiality, and a keen sense of prioritization in a dynamic, fast-paced environment.

In this role you will:

• Provide high-level administrative support to the SVP of Operations.
• Assist SVP of operations in the planning and utilization of resources.
• Provides operational support to project managers as directed by SVP of Operations.
• Prepare and maintain budget worksheets, fee proposals, and other financial documentation.
• Assist with tracking project timelines, deliverables, and resource allocation in collaboration with project managers.
• Serve as a liaison between the SVP and internal teams, clients, and external stakeholders to ensure seamless communication and task execution.
• Generate reports.
• Provide Enterprise Resource Planning (ERP) support in VantagePoint including planning, project creation, reports, dashboard, resource management.
• Serve as a liaison between Marketing, Finance, and Operations to optimize and fully utilize the ERP system.
• Utilize VantagePoint or similar ERP systems to generate reports, track project data, and monitor key performance indicators (KPIs).
• Draft, edit, and proofread proposals, presentations, and other operational documents.
• Monitor and organize critical deadlines, files, and correspondence to maintain efficient operations.
• Support process improvement initiatives and contribute to operational efficiency projects.
• Other duties as assigned.

Requirements:

• BS degree in business, architecture, or related discipline a plus.
• Minimum of five years of administrative experience, preferably supporting senior-level executives in architectural, design, or construction-related environment.
• Proficiency in ERP systems such as VantagePoint (Deltek) is strongly preferred; advanced Microsoft Office skills, particularly in Excel, Word, and PowerPoint.
• Demonstrated leadership and emotional intelligence skills.
• Strong interpersonal, client service, and communications skills.
• Excellent attention to detail, problem-solving, and organizational skills.
• Strong communication skills (written and verbal).
• Ability to work well as part of a team and interact with staff at all levels of the organization.
• High level of professionalism and discretion when handling sensitive information.
• Experience supporting operations or project management functions preferred.
• Familiarity with architectural and design industry terminology and workflows a plus.

Why join us?

• Flexible Work Schedules
• Hybrid office (in-office T-Th; remote M, F)
• PTO and holidays
• Paid Health, Dental and Vision Coverage
• 401(k) with Company Match
• Paid Short & Long-Term Disability
• Paid Life and AD&D benefits
• Employee Assistance Program
• Supplemental Life and Ancillary Insurance Plans
• Professional Certification Reimbursement
• Professional Organization Membership Reimbursement
• Wellness Incentives
• Tuition Reimbursement
• Student Loan Assistance
• Identity Theft Plan and Legal Plan
• Pet Insurance

Background Check and Drug Testing Information:

RLF conducts background checks and drug screening after an offer of employment has been made. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by RLF or an RLF client to successfully complete additional background checks, including motor vehicle record as well as drug testing.

Agency Disclaimer:

All vendors must have a signed RLF Placement Agreement from the Director of Human Resources to receive payment for placement. Verbal or written commitments from any other member of the RLF staff will not be considered binding terms. All unsolicited resumes sent to RLF, and any resume submitted to any employee outside of RLF Human Resources, will be considered property of RLF. RLF will not be held liable to pay a placement fee.

Visa Sponsorship:

RLF is not accepting applications for sponsorship at this time (e.g., H-1B or TN Visas).

EEO Statement:

RLF strives to attract and hire the best talent in the industry, in order to provide a creative and challenging work environment. As such, qualified applicants will receive consideration without discrimination regardless of age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. RLF is an EEO/AA/M/F/Vets/Disabled affirmative action employer.