What are the responsibilities and job description for the Salon and Spa Coordinator position at RM Salon and Spa?
Job Summary
The Spa Coordinator plays a vital role in ensuring the smooth operation of the spa by managing appointments, coordinating services, and providing exceptional customer service. This position requires strong communication skills and a keen attention to detail to create a welcoming environment for clients while effectively managing the spa's daily operations.
Duties
- Greet clients warmly and assist them with scheduling appointments for spa services.
- Manage the appointment calendar, ensuring efficient use of time and resources.
- Handle cash transactions accurately, including processing payments and maintaining cash register operations.
- Maintain inventory levels by stocking products and supplies as needed, ensuring that all areas are well-equipped for service delivery.
- Communicate effectively with clients regarding services offered, promotions, and product recommendations.
- Supervise spa staff during shifts to ensure high-quality service delivery and adherence to operational standards.
- Conduct product demonstrations to educate clients on available offerings and promote retail sales.
- Uphold phone etiquette when answering calls, providing information about services, and addressing client inquiries.
- Assist in maintaining a clean and organized spa environment to enhance the overall client experience.
Requirements
- Previous experience is required.
- Strong cash handling skills with experience operating a cash register.
- Excellent communication skills, both verbal and written, with an emphasis on phone etiquette.
- Basic understanding of retail math for inventory management and sales tracking.
- Ability to supervise staff effectively while fostering a positive team environment.
- Experience with stock management in a grocery store or similar setting is a plus.
- A passion for wellness and beauty services is highly desirable.
Join our team as a Spa Coordinator where you will contribute to creating an exceptional experience for our clients while developing your skills in a dynamic environment!
Job Type: Full-time
Pay: $16.42 - $21.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Shift:
- 8 hour shift
Ability to Commute:
- Portage, MI 49024 (Required)
Ability to Relocate:
- Portage, MI 49024: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $21
