What are the responsibilities and job description for the Program & Relationship Manager position at Rma & Risk Management Association?
Program & Relationship Manager
Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.
About the Opportunity
Summary :
The Program and Relationship Manager will direct and support implementation of large, complex projects that often require multiple resources and functional integration to coordinate activities of the team and ensure customer satisfaction. This role manages digital programs within the Experiential Digital Global Education (EDGE) team's portfolio to deliver on Northeastern's values around experiential learning.
Responsibilities :
- Maintain ownership of a portfolio of multi-million dollar corporate learning projects. Manage Northeastern relationships relative to project initiation (project scope, goals, and deliverables), delivery, follow up and new project development. Serve as a main point of contact between Northeastern and its corporate partners. Work with Success Manager, Faculty, and Teaching Assistants to ensure high quality delivery of courses and programs.
- Anticipate opportunities and risks proactively and work across university teams to ensure all needed stakeholders are informed / involved for program success. This includes overseeing program development, application management, program delivery, and learner support.
- Ensure appropriate level of quality assurance in all project-related deliverables and conduct ongoing project evaluations, postmortems, and assessment of results. Maintain accountability for various aspects of program success.
- Work closely with the Sr. Program Manager to operationalize Northeastern's strategic plan for lifelong learning for B2B clients.
- Implement and manage needs assessment process, observable outcomes definition and follow-up for all projects in portfolio.
- Assist in managing project budgets and resource allocation.
Qualifications :
Position Type : General Administration
Additional Information
Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https : / / hr.northeastern.edu / benefits / for more information.
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
To learn more about Northeastern University's commitment and support of diversity and inclusion, please see www.northeastern.edu / diversity.
To apply, visit https : / / northeastern.wd1.myworkdayjobs.com / en-US / careers / job / Boston-MA-Main-Campus / Program Relationship-Manager_R130751
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