Account Manager - Convention Center Events and Staffing

Company Details

As Virginia’s premier event staffing company, RMC Events is committed to providing our clients and venues with superior-level event management services and support to ensure a safe and enjoyable experience for their guests. From Day One, RMC’s success has been built upon good people first.

Position Details

Job Title: Account Manager - Convention Center Events and Staffing

Employment Status: Regular Full-Time (Exempt) with On-Call Duties

Reports To: Director of Central Event Operations

Salary Range: Starting at $45,000 to include PTO, Health/Dental benefits & opportunities for advancement

Location: Mechanicsville, Virginia

Position Summary

RMC Events is actively searching for a dynamic and detail-oriented individual to fill the role of Account Manager - Convention Center Events and Staffing. The ideal candidate will bring enthusiasm, a comprehensive understanding of convention center operations, and a track record of successfully managing event staffing services. This key position is instrumental in fostering positive client relationships, exploring new business opportunities, and upholding the highest standards of service delivery within the convention center setting. The successful candidate will play a vital role in ensuring seamless event planning and execution while contributing to the overall success of our organization in the industry.

RMC Events operates in several regional markets throughout Virginia including Richmond, Charlottesville, Harrisonburg, and Tidewater.

Essential Position Functions and Key Duties

• Client Relations:
  • Serve as the primary point of contact for convention center client(s).
  • Develop and maintain positive, long-term client relationships, actively seeking new business opportunities.
• Event Planning and Execution:
  • Meticulously plan all aspects of personnel management within the convention center and/or assigned facilities.
  • Coordinate staffing, mapping, deployment, timelines, briefing documents, and operational needs.
  • Act as the lead representative on-site during convention center events, ensuring seamless service delivery.
• Communication:
  • Provide clear and timely communication to part-time staff regarding event details.
  • Collaborate with clients, board members, donors, VIPs, guests, peers, and staff in a 360-degree manner.
• Support Functions:
  • Collaborate with other departments, including HR & Recruiting and Operations & Logistics.
  • Participate in professional development & organizational advancement activities as requested.

Qualifications

• Education and Experience:
  • Preferred combination of education/industry experience with a focus on convention center operations.
  • Proven ability to successfully manage personnel, preferably within the convention/large event industry.

• Availability and Adaptability:
  • Ability to work irregular hours specific to convention center events, including nights/weekends/holidays.
  • Effective navigation throughout convention center facilities and adaptation to the unique demands of large-scale events.

• Skills:
  • Strong computer skills, especially in Microsoft Office.
  • Excellent interpersonal and customer service skills, with a deep understanding of the convention center environment.
  • Experience in handling staffing and service challenges unique to convention centers.

• Legal Requirements:
  • Must be at least 18 years of age.
  • Must be a U.S. citizen or a foreign citizen authorized to legally work in the U.S.
  • Ability to work both indoors and outdoors and often irregular hours, including nights, weekends, and/or holidays is required. This includes all-weather environments.
  • Strong computer skills are required.
  • Must submit to an extensive background check, including criminal history (VA State Police & FBI fingerprints), personal and professional references, and employment and education verifications.
  • Must maintain a neat, clean, and well-groomed appearance.

• Location:
  • Residence within the market or willingness to relocate to the market is required.

Physical Requirements

• Capable of standing for long periods and lifting items weighing up to 20 pounds, as needed.
• Repetitive movements are required.
• Ability to stand, walk, climb & descend stairs, bend, squat, push, and pull frequently.
• Work indoors in environmentally controlled conditions as well as occasionally outdoors in weather conditions,
  including varying temperatures and weather conditions.
• Ability to convey information clearly and effectively.

Why RMC Events?

Joining RMC Events means being part of a dynamic and rewarding work environment with a focus on 'Good People First.' Here's why you should consider becoming an Account Manager - Convention Center Events and Staffing with us:

• Opportunities for Career Growth:
  • We are committed to providing a platform for your professional progression within the organization. Your success is our priority, and we offer avenues for career growth.
• Professional Development:
  • RMC Events values continuous learning and development. You'll have access to a range of professional development opportunities, including in-house and online training opportunities.
• Diverse and Inclusive Culture:
  • We pride ourselves on maintaining a diverse and inclusive work environment that values every employee. Your unique perspectives and contributions are essential to our success.
• Collaborative and Supportive Team Culture:
  • At RMC Events, we foster a collaborative and supportive team culture. You'll work alongside dedicated professionals who share a commitment to excellence and a 'team first' approach.

Apply now for growth opportunities, professional development, and a chance to make a meaningful impact in a diverse and inclusive work environment. Success is 'Built Upon Good People First.''

RMC Events is an equal-opportunity employer and embraces diversity in our workforce. We encourage candidates from all backgrounds to apply. We are committed to creating an inclusive and welcoming workplace for all employees. We look forward to reviewing your application and potentially welcoming you to our team!

DCJS (Department of Criminal Justice Services) Licensed 11-3291 & 88-1317

Salary : $45,000