What are the responsibilities and job description for the Sales and Event Manager Ballast Point (Anaheim & Long Beach) position at RMD Group?
Position Summary:
As a Sales & Event Manager, you will be responsible for the development of market segment(s) including solicitation of new customer relationships, and negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. Fostering all internal customer relationships to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of events. Directs event logistics to affected departments and team members responsible for event execution. Serve as the primary contact and is responsible for his/her experience.
Specifically, your essential functions will be to perform the following tasks to the highest standards:
Specifically, your essential functions will be to perform the following tasks to the highest standards:
- To organize, plan and prioritize your duties by developing plans and goals.
- Timely communication to internal and external clients via telephone, email, written documents or in person.
- Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
- Demonstrate knowledge of job systems, products, systems, and processes.
- Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
- Selling and influencing both internal and external clients.
- Make decisions and solve problems by analyzing and evaluating the issues and determining the best solution.
- Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
- Participate in customer site inspections and assist with the sales process as necessary.
- Prospecting for new business using a wide variety of methods including but not limited to phone calls, outside sales calls, community and CVB networking, internet prospecting, engaging resources and relationships within Brand Sales Organization, and client entertainment within assigned territory.
- Understanding the overall market in which you sell- supply/demand, territory business trends, competitor SWOT, client sentiment and the like- in order to most effectively position the Venues.
- Achieving and exceeding monthly, quarterly and annual booking goals.
- Other duties as assigned.
What are we looking for?
Specifically, we look for demonstration of these Values:
Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
What We Offer:
- A collaborative & hands-on learning environment where you’ll be a part of our team, surrounded by marketing & hospitality experts.
- A team of individuals committed to both personal & company growth. While grabbing lunch, we’re talking about the latest event trends, the most recent GirlBoss newsletter, and our personal goals for the month.
- The ability to continue to add real-life examples to your portfolio/work experience. We want you to be proud of what you accomplish here and encourage you to promote your role & completed projects.
- Employee discounts at RMD properties – Huntress, Lumi, Rustic Root, and Swing Social.
- Team development, education, and appreciation events throughout the year.
Physical Requirements:
- Must be able to stand/walk for up to 8 hours at a time
- Must be able to sit for up to 8 hours at a time
- Must be able to lift at least 30 pounds safely and properly
- Ability to reach and bend to serve guests across the bar/table
- Ability to work in a stressful, fast-paced environment
- No offensive tattoos
- Must be able to work nights, holidays, and weekends
Certificates, Licenses, and Registrations:
- California Food Handlers Card (must be obtained within 30 days of employment). Serve safe certificate preferred.
- Anti-harassment and nondiscrimination 1-hour class.
Our Mission:
RMD Events is at the core of hospitality & private events in Southern California. Consistent
game-changer with a track record of reinventing and reinvigorating private events and group dining. Our creative abilities mixed with professional experience & driven sales strategies guarantee a memorable outcome for all your event guests and a profitable business model.
game-changer with a track record of reinventing and reinvigorating private events and group dining. Our creative abilities mixed with professional experience & driven sales strategies guarantee a memorable outcome for all your event guests and a profitable business model.
RMD Events takes your private event business to the next level by offering full-scale sales and event planning for every type of venue. With over 20 years of hospitality & restaurant event sales knowledge and expertise, RMD Events is looking forward to supporting your elevated business goals for private events and group dining.
Who We Are:
The team behind RMD Events is comprised of resourceful, experienced, and creative sales and event managers. We offer a professional staff with strong restaurant and event experience with a track record of high-quality service. Our business acumen, industry reputation, and existing network ensures maximized private and group dining bookings.
ABOUT RMD Group
RMD Group was formed by three partners who had a passion for hospitality and creating unforgettable experiences. For over a decade, RMD has been a driving force in the industry, creating some of San Diego’s most successful and exciting concepts including Rustic Root, Huntress, Lumi, Side Bar and FLUXX. In addition, the group works with a thriving portfolio of hospitality and lifestyle concepts that include Ballast Point Brewing and Hard Rock Hotel’s Float and 207. RMD brings extensive expertise in all areas of consulting including design, development, and management, plus a talented team of industry leaders that continue to elevate guest and client experience in San Diego and beyond.
Salary : $90,000 - $110,000
