What are the responsibilities and job description for the Billing and Collection Manager position at ROAD RUNNER AUTO SALES?
Key Responsibilities:
- Collect payments from customers via phone and in person, ensuring accuracy and timely transactions.
- Handle customer inquiries over the phone, providing friendly and professional service.
- Address customer concerns and assist with payment-related questions.
- Assist with basic math tasks such as processing invoices and calculating balances.
- Maintain accurate records of customer interactions and payment history.
- Answer incoming phone calls, directing inquiries to the appropriate department as needed.
- Provide support in various administrative tasks as needed.
Qualifications:
- High school diploma or equivalent (additional education or experience a plus).
- Basic math skills for processing payments and managing transactions.
- Strong phone communication skills and the ability to handle customer inquiries professionally.
- Excellent customer service skills and a positive attitude.
- Attention to detail and strong organizational skills.
- Ability to multitask and work in a fast-paced environment.
Benefits:
- Competitive hourly rate.
Job Types: Full-time, Part-time
Pay: From $20.00 per hour
Expected hours: 25 – 40 per week
Ability to Commute:
- Taylor, MI 48180 (Required)
Ability to Relocate:
- Taylor, MI 48180: Relocate before starting work (Required)
Work Location: In person
Salary : $20