What are the responsibilities and job description for the Office Manager position at Roadrunner?
Job Description Summary
Responsible for the organization and coordination of office operations, and to facilitate service center efficiencies in order to meet company goals and directives.
Critical Job Functions:
- Direct and supervise administrative staff.
- Evaluate and manage staff performance.
- Implement office policies and procedures and ensure office policies and procedures are being adhered to.
- Implement procedural and policy changes to improve operational efficiency.
- Monitor and maintain office supplies inventory.
- Review and approve office supply acquisitions.
- Maintain a safe and secure working environment.
- Handle customer inquiries and complaints.
- Participate in proactive team efforts to achieve departmental and company goals.
- Review staffing levels ensuring staff covers the most customer-sensitive times and schedule time off.
- Train and develop employees.
- Hold employees accountable for performance.
- Receives very general guidance with respect to overall objectives; work is usually quite independent of others; operates within division or department policy guidelines using independent judgment in achieving assigned objectives.
Job Requirements:
- A general business degree and or previous industry experience; or 3-5 years office management-related experience and training; or equivalent combination of education and experience.
- Excellent written and verbal communication skills essential in this position.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence. Communicates internally with all office staff, and externally with service centers, and customers.
- Ability to speak effectively before groups of customers or employers of the organization, primary focus on sales group and service center operations.
- Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.
- Preferred knowledge of AS/400.
- Experience supervising the selection, training, development, and appraisal of personnel, and work assignments.
- Average typing, filing, and ten key skills.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Ability to apply concepts of basic algebra and geometry.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions in written, oral, diagram or schedule form.
- Ability to prioritize tasks.
- Ability to handle multiple tasks and projects simultaneously.
- Ability to prioritize, organize, and delegate assignments.
Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Physical Demands:
- While performing the duties of the job, the employee is regularly required to sit, use hands to finger, handle or touch objects or controls as well as talk and hear others in conversation via the phone or in person.
- The employee is occasionally required to stand, walk, and travel.
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Work Environment:
- The noise level is moderate based on general conversation tones, ringing phones, and laser printer operation.
- Works in well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation.
- Occasional work near moving mechanical parts and toxic or caustic chemicals.
Compensation:
- The estimated compensation for this role is $70,000 to $78,000 per year.
Benefits:
- PTO
- Paid Holidays
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401k
Roadrunner Freight is building something special with great people, a winning culture and a differentiated service offering in the marketplace. Join us today to grow your career!
Additional Requirements:
Summary:
Roadrunner offers more direct long-haul metro-to-metro shipping than any other nationwide Less-than-Truckload (LTL) carrier in the United States. With a nationwide presence, terminals across 40 markets, and approximately $410 million in revenue in 2023, the company’s Smart Long Haul Network is the preferred choice for shippers looking to move freight quickly and reliably. Roadrunner is expanding and looking for a highly motivated Office Manager to join our winning team. If you are results driven and looking for a rapidly growing company with high growth and earnings potential, we want to hear from you!Salary : $70,000 - $78,000
