What are the responsibilities and job description for the Project Coordinator- Philadelphia position at RoadSafe Traffic Systems?
Title: Project Coordinator
Classification: Non-Exempt
About The Organization
RoadSafe Traffic Systems is the largest national provider of traffic safety products and services in the United States. RoadSafe serves customers in all 48 contiguous states through its network of more than 60 branch locations. At RoadSafe, we offer competitive pay, growth potential, and an excellent benefits package, including medical, dental, vision, and 401(k) plans for those who qualify. We recognize and value diversity and are committed to creating an inclusive environment for all employees.
Position Summary
The Project Coordinator is essential in providing outstanding customer service within the traffic control rental industry. This role ensures customer expectations for traffic control rental equipment are consistently exceeded through effective planning and execution. By analyzing rental needs, assigning and scheduling equipment, and aligning decisions with company objectives, the Project Coordinator ensures seamless rental operations. This entry-to-intermediate-level position is ideal for individuals who excel in customer service, possess strong organizational skills, and are committed to maintaining operational excellence in a dynamic environment.
Essential Functions And Responsibilities
We are an Equal Employment Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, gender, national origin, disability, or veteran status.
Classification: Non-Exempt
About The Organization
RoadSafe Traffic Systems is the largest national provider of traffic safety products and services in the United States. RoadSafe serves customers in all 48 contiguous states through its network of more than 60 branch locations. At RoadSafe, we offer competitive pay, growth potential, and an excellent benefits package, including medical, dental, vision, and 401(k) plans for those who qualify. We recognize and value diversity and are committed to creating an inclusive environment for all employees.
Position Summary
The Project Coordinator is essential in providing outstanding customer service within the traffic control rental industry. This role ensures customer expectations for traffic control rental equipment are consistently exceeded through effective planning and execution. By analyzing rental needs, assigning and scheduling equipment, and aligning decisions with company objectives, the Project Coordinator ensures seamless rental operations. This entry-to-intermediate-level position is ideal for individuals who excel in customer service, possess strong organizational skills, and are committed to maintaining operational excellence in a dynamic environment.
Essential Functions And Responsibilities
- Customer Engagement: Serve as the primary point of contact for customers during rental engagements, establishing and maintaining strong communication to ensure satisfaction and resolve inquiries efficiently.
- Equipment Assignment and Scheduling: Allocate traffic control equipment and personnel to provide the most economical and efficient service.
- Project Planning: Strategically plan and schedule rental projects to optimize cost and operational efficiency.
- Customer Support: Provide technical expertise and guidance to customers, addressing their needs and concerns professionally.
- Policy Adherence: Ensure compliance with Company Control Bulletins, Policies, and Procedures in the management of rental equipment.
- Inventory Accuracy: Verify and reconcile rental paperwork, ensuring precise records in inventory systems.
- Timeliness: Monitor and manage the punctual execution of all rental activities and related reporting.
- Equipment Management: Assist in coordinating cycle counts, physical inventories, and equipment transfers between divisions to meet customer demands.
- Additional Duties: Take on additional responsibilities as assigned by the supervisor to support operational goals.
- Customer Service Orientation: Strong ability to build rapport and deliver excellent service to internal and external customers.
- Multi-Tasking & Prioritization: Capable of managing multiple tasks in a fast-paced environment while maintaining a sense of urgency.
- Problem-Solving: Creative and analytical approach to resolving issues and assessing the profitability of rental arrangements.
- Technical Proficiency: Skilled in Microsoft Office, mainframe support systems, and knowledgeable in equipment specifications.
- Communication: Strong written and verbal communication skills to coordinate effectively with teams and customers.
- Adaptability: Flexibility to be on-call and work evenings, weekends, or extra days as required to meet project deadlines.
- Minimum Education: High School Diploma or equivalent required.
- Industry Experience: At least 3 years of experience in Dispatching, Traffic Control, or related fields.
- Fast-Paced Environment: Proven ability to meet deadlines and adapt to a dynamic, construction-focused work setting.
- Team Collaboration: Demonstrated ability to work both independently and collaboratively in a team environment.
- Versatility: Willingness to assist in various areas of operations as needed.
We are an Equal Employment Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, gender, national origin, disability, or veteran status.
