What are the responsibilities and job description for the Assistant Manager position at Robeks | It Is Good II, LLC?
Qualifications
•
At least six months of restaurant management experience, or one year of retail management experience
•
Experience running a restaurant shift without supervision
•
General restaurant or retail knowledge
•
Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.)
•
Knowledge of federal, state, and local health and safety laws and regulations
•
Basic computer, math, and reading skills
•
Effective verbal and written communication skills
•
Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills
•
Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
Responsibilities
•
Position Summary: This position assists with the leading and managing of the operations and employees during an assigned shift
•
Train, manage, direct, coach, lead, and assign employees during shift
•
Lead and manage operations during shift to provide an optimal guest experience
•
Manage staffing levels during shift
•
Perform opening and/or closing duties
•
Handle and properly escalate guest issues/concerns during shift
•
Monitor and manage the food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service
•
Assist with preparation and maintenance of records
•
Comply with and enforce all company policies, procedures, and operational standards
•
Ensure compliance with all applicable federal, state, and local laws
•
Perform all station duties as necessary during shift to meet operational standards
•
Perform regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment – pursuant to operational standards
•
Regular attendance
•
Move and stock food product weighing up to 50 pounds
•
Perform other job-related duties as assigned or required
•
Time/Shift Expectations: Minimum of 35 hours per week; irregular hours; nights; weekends; and holidays
