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Territory Representative

Robert Dietrick Co., Inc.
South Bend, IN Full Time
POSTED ON 4/2/2025
AVAILABLE BEFORE 5/2/2025

Description : Job Summary :

As a Territory Sales Representative at Robert Dietrick Company, you will be pivotal in driving sales growth and addressing customer needs within your assigned region. Your primary objective will be to expand our customer base and strengthen our market presence. This role requires a strategic and proactive approach to identifying opportunities, building relationships, and delivering exceptional service to our clients.

Duties / Responsibilities :

  • Develop and maintain counselor-selling relationships with potential and existing clients by demonstrating the ability and willingness to address or prevent customer equipment and maintenance problems.
  • Act as the primary point of contact for existing and potential customers within the assigned territory.
  • Identify and locate new clients through a variety of methods, including networking and cold calls.
  • Create awareness of company products through consistent and timely contact.
  • Develop and implement strategies for sales in the assigned region.
  • Apply knowledge of the field and product features to match products to the needs of clients.
  • Answer inquiries from clients concerning products, their uses, and the industry at large.
  • Provide new product sales representatives with leads relating to company products in other territories.
  • Provide information, quotes, credit terms, and other bid specifications to clients.
  • Negotiate prices, terms of sales, and / or service agreements; prepare contracts and submit orders.
  • Maximize gross profit by maintaining acceptable margins on all product lines.
  • Collaborate with project management and other staff to confirm that orders are processed with accuracy and efficiency and that products are distributed properly.
  • Responsible for all leads relating to aftermarket sales.
  • Maintain awareness of competitive activity, including any pricing policies in the territory as they relate to planned maintenance, service, parts, and new products.
  • Responsible for the development, maintenance, and updating of active job reports utilizing computer-based systems.
  • Periodically prepare and report results, status of accounts, and leads to the manager.
  • Perform other duties as assigned.

EEO Statement

Robert Dietrick Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Requirements :

Required Skills / Abilities :

  • Excellent verbal and written communication skills.
  • Excellent sales and negotiation skills.
  • Thorough understanding of technical or scientific products to be sold.
  • Organized with attention to detail.
  • Proven ability to build and maintain relationships with clients.
  • Proficient with Microsoft Office Suite or related software.
  • Education and Experience :

  • A degree in Marketing, Business Administration, or a related field preferred.
  • Proven work experience as a Sales Representative or in a similar role, with credible references.
  • Physical Requirements :

    This position requires daily in-the-field travel via a company vehicle for the purposes of visiting customer facilities and job sites. A clean driving record is essential. At all times, the use of a company vehicle must be conducted in a safety-conscious manner.

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