Application Support Engineer

Description

We are offering an exciting opportunity in New Jersey for an Application Support Engineer. This role is integral to our operations, with a focus on end-user application architecture, deployment, and support. The successful candidate will work closely with data management and core systems to ensure productivity and operational excellence.

Responsibilities:

Administer user access, maintaining control over all applications and policies for entitlement allocation.

Manage an inventory of application-related content and provide guidance on data hygiene to end-users.

Offer first-tier end-user application support and coordinate related application dependency support.

Maintain, update, and own the application inventory, including key information about application use and support.

Analyze documents and recommend modifications to systems based on user or system design specifications, regulations, industry best practices, and auditor/examiner recommendations.

Utilize established project management methodologies to plan, lead, and participate in projects.

Manage vendor relationships, defining needs, requirements, and parameters. This includes selection, onboarding, and ongoing management of vendors.

Ensure secure computing practices across all areas, actively designing and improving security within core subject areas and across the institution.

Prioritize and resolve bridge resolutions and interrupt-driven tasks.

Requirements

Proficiency in Cisco Technologies, with the ability to troubleshoot and resolve network-related issues.
Experience with Citrix Technologies, including the implementation, maintenance, and support of Citrix systems.
Familiarity with Cloud Technologies and the ability to manage cloud-based applications.
Knowledge of Dell Technologies, with emphasis on hardware setup, configuration, and maintenance.
Understanding of Firewall Technologies to ensure network security and prevent unauthorized access.
Expertise in Active Directory, including user and group management, and policy configuration.
Experience in Backup Technologies, with the ability to implement data backup and recovery strategies.
Proficiency in Computer Hardware, including the ability to diagnose and fix hardware issues.
Familiarity with Configuration Management, with the ability to manage system configurations to ensure operational effectiveness.
Excellent Customer Service skills, with the ability to handle user queries and resolve issues promptly.

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.