Associate Director, Case Management Systems

We are in search for an Associate Director, Case Management Systems to join our team in the non-profit industry located in New York. In this role, you will hold a pivotal position to ensure our technology solutions are in alignment with the organization's mission and operational goals. Your focus will be on case management systems and other enterprise applications, optimizing them to support the various programs, departments, and operations within our organization. Responsibilities:• Lead the design, implementation, and support of case management systems and other enterprise applications across the organization.• Develop a strategic vision for the case management systems and enterprise applications to align with the organization's mission and operational goals.• Collaborate with senior leadership, program directors, and departmental stakeholders to assess needs and recommend tailored solutions.• Oversee the selection, implementation, and ongoing management of case management systems and other enterprise applications.• Identify opportunities for process automation, systems integration, and improvements to maximize system functionality and user experience.• Supervise and build capacity within the case management systems and enterprise applications team.• Plan and manage projects related to case management and enterprise applications, including timelines, budgets, and deliverables.• Ensure systems provide robust reporting capabilities to support performance measurement, grant compliance, and program evaluation.• Act as the liaison between technical teams, program staff, and organizational leadership to bridge communication and align objectives.• Build and maintain relationships with vendors, consultants, and technology partners.

Salary : $130,000 - $160,000