What are the responsibilities and job description for the AV Support Technician position at Robert Half?
Job Description
Job Description
Our team is looking for an AV Support Specialist in the Dallas area on a contract to permanent basis. The AV Support Specialist is the go-to person for all things AV (audio-visual). They're responsible for setting up, operating, and maintaining the AV equipment used in various settings, like meetings, conferences, presentations, training sessions, and events. Qualified candidates must have in-depth knowledge of AV equipment and setup in a corporate environment.
POSITION : AV SUPPORT SPECIALIST
LOCATION : DALLAS, TX ONSITE
DURATION : 6 MONTH CONTRACT TO HIRE
SALARY : $65-75k
Responsibilities :
- Provide technical support during events, including monitoring sound levels, managing presentations, and troubleshooting technical issues.
- Set up and configure various AV equipment like projectors, screens, and video conferencing systems.
- Conduct thorough pre-event checks of all AV equipment to prevent disruptions during events.
- Support the end-users by providing technical assistance and training on how to effectively use the AV equipment.
- Diagnose and resolve technical issues with the AV equipment, often under pressure during live events.
- Perform routine maintenance on the AV equipment to ensure optimal performance and extend its lifespan.
- Install and configure new AV equipment and systems, including running cables, connecting devices, and programming control systems.
- Maintain appropriate stock levels of essential AV equipment and supplies.
- Provide remote technical support to users experiencing AV issues.
- Plan for upcoming events and prioritize tasks to ensure successful execution.
- Possess a deep understanding of and proficiency in Crestron systems.
- Demonstrated experience in Audio Visual technology and operations.
- Proven expertise in Audio Video setup, troubleshooting, and maintenance.
- Ability to diagnose and resolve technical hardware and software issues.
- Familiarity with PC setup, installation, and configuration.
- Strong knowledge of computer systems, networks, and appropriate software applications.
- Excellent problem-solving skills for addressing user issues and system errors.
- Exceptional communication skills, both verbal and written, for interacting with users and documenting processes.
- Logitech Team's knowledge
Salary : $65,000 - $75,000
