Bilingual Spanish Property Administrative Assistant

Salary: $20.90 to $24.20 hourly

Description

We are in search of a Bilingual Spanish Property Administrative Assistant for a role based in Dorchester, Massachusetts. Working within the Real Estate & Property industry, you will be tasked with handling customer applications, maintaining precise customer records, and resolving customer inquiries. This job offers a short term contract employment opportunity.

Responsibilities

• Efficiently process customer credit applications, ensuring accuracy at all times
• Keep up-to-date and precise records of customer credit
• Respond to and resolve any customer inquiries promptly and professionally
• Monitor customer accounts and take necessary action when required
• Familiarize yourself with Hud section 8 regulation to recertify residents' income
• Schedule and set up appointments for residents
• Review income and request necessary documentation
• Send out verification of collected information
• Maintain confidentiality while dealing with residents and in all facets of the role
• Demonstrate personable skills in dealing with senior citizens and families
• Organize and manage a high volume of paperwork
• Handle both paper and electronic filing and keep track of all paperwork
  
  
  

Requirements

• Proficiency in both English and Spanish languages is essential as the role entails communicating with diverse clients
• Prior experience in answering inbound calls is required, demonstrating ability to handle high call volumes and resolve customer queries efficiently
• Ability to perform receptionist duties effectively, including managing correspondence, scheduling appointments, and maintaining office organization
• Experience in handling work orders is necessary, indicating an understanding of property maintenance processes and the ability to coordinate with contractors
• Exceptional customer service skills are required, demonstrating a strong commitment to client satisfaction and ability to handle customer complaints and issues professionally
• Familiarity with the real estate and property industry is preferred, indicating an understanding of industry practices and regulations
• Strong organizational and multitasking skills are needed, demonstrating the ability to manage multiple tasks simultaneously and meet deadlines in a fast-paced environment
• Proficiency in using office software such as Microsoft Office Suite, as well as property management software, is advantageous
• Excellent communication and interpersonal skills are required, indicating the ability to interact effectively with clients, team members, and external vendors
• A high school diploma or equivalent is required. A degree in business administration or a related field is preferred
  
  
  

TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit

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