What are the responsibilities and job description for the Business Office Manager position at Robert Half?
Our team is driven to enhance patient outcomes, ensure operational efficiency, and maintain the highest level of integrity in healthcare services. We are seeking a skilled Business Office Manager to oversee the administrative operations of our hospital business office.Position Overview:The Business Office Manager will be responsible for managing a team of 10 employees and overseeing the daily operations of the hospital's business office. This role requires strong leadership, a working knowledge of healthcare insurance processes, and an understanding of state, federal, and local government healthcare programs. The ideal candidate thrives in a dynamic environment and is passionate about improving administrative efficiency and compliance.Key Responsibilities:Team Leadership: Oversee, mentor, and manage a team of 10 business office staff members to ensure smooth operational workflow and employee engagement.Insurance Expertise: Manage and maintain knowledge of various insurance types, including commercial contracts, Managed Care arrangements, and government programs (Medicare, Medicaid, etc.).Compliance: Ensure compliance with all federal, state, and local regulations in insurance billing and patient account practices.Billing Operations: Oversee billing, accounts receivable, and revenue cycle processes, ensuring timeliness and accuracy in claims submission and patient collections.Training and Development: Facilitate team training on ever-changing insurance guidelines and healthcare regulations, empowering staff with up-to-date knowledge.Process Improvement: Identify and implement operational efficiencies in billing, claims processing, and revenue cycle management to maximize collections and reduce errors.Reporting: Prepare and present financial and operational reports to hospital leadership to highlight strengths, challenges, and opportunities for improvement.Collaboration: Work closely with other hospital departments to address patient billing concerns and streamline office processes.
Salary : $27 - $34
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