What are the responsibilities and job description for the Collections Specialist position at Robert Half?
Position Overview:We are seeking a Collections Specialist to join our Finance team in a fast-paced environment. This role is based fully on-site near Englewood, NJ, with potential for permanent hire.Key Responsibilities:Make 60–100 collection calls daily to customers with outstanding balances.Review invoices and statements; process and schedule payments (credit card/ACH).Enroll customers in online portals and send aging balance reports.Provide cash forecasting and handle payment applications/credit memos.Approve/reject orders, manage credit holds, and create payment plans when needed.Qualifications:3 years of collections experience required.Strong reconciliation, billing, and cash application skills.Proficiency in Excel, Word, and Outlook; experience in sanitation/recycling is a plus.Excellent communication and negotiation skills with the ability to manage high email/call volumes.Bilingual in Spanish is a plus.
Salary : $26 - $30
