What are the responsibilities and job description for the Collections Specialist position at Robert Half?
We are seeking a Collections Specialist to join our team in Lynnfield, Massachusetts. This role is within the industry, focusing on managing and recovering the debts owed to the company. The successful candidate will be responsible for processing customer applications, maintaining accurate customer records, and resolving customer inquiries. Responsibilities: • Process customer credit applications accurately and promptly• Keep up-to-date and precise records of customer credit• Manage and recover debts owed to the company efficiently• Monitor customer accounts regularly and take appropriate action when necessary• Reach out to debtors via phone, email, or mail to request payment of overdue amounts• Establish and negotiate repayment plans with debtors• Escalate serious debt situations to senior management and legal advisors when required• Adhere to all legal requirements during debt collection attempts• Prepare and issue reports on collection activity and debtor status to company management• Conduct credit checks on potential customers while maintaining a detail-oriented and customer-focused approach during all interactions with debtors• Utilize Accounting Software Systems and knowledge of Accounts Receivable (AR) and Billing Functions to support Collection Processes.
Salary : $50,000 - $70,000
