What are the responsibilities and job description for the Customer Service Representative/Dispatcher position at Robert Half?
An incredible opportunity has arisen at one of our esteemed clients in Escondido for a Customer Service Representative/Dispatcher. This vital role will balance customer service responsibilities with logistical dispatch duties. The ideal candidate will be organized, detail-oriented, and able to manage multiple tasks in a high-stress environment.Responsibilities:Respond to customer inquiries and complaints professionally and efficiently.Coordinate and dispatch resources based on customer needs and priorities.Maintain clear and accurate records of call logs, customer interactions, transactions, comments, and complaints.Liaise with teams and managers to ensure customer satisfaction.
Salary : $19 - $23