What are the responsibilities and job description for the Customer Service/Dispatcher position at All-American Septic Pumping and Services, Inc?
Overview:
We are seeking a detail-oriented Customer Service/Dispatcher to join our team. The ideal candidate will be responsible for coordinating appointments, dispatching drivers efficiently..
Duties:
- Answer all incoming calls and set septic pumping appointments
- Dispatch drivers to service locations efficiently
- Coordinate with drivers to ensure timely arrival and completion of service calls
- Monitor technician progress and provide updates to customers as needed
- Communicate with customers to provide updates on service status
- Assist in route planning.
-Scan and email documents
-Some online marketing
-General Office duties
Skills:
- Strong phone etiquette when communicating with customers and technicians
- Knowledge of GPS systems for tracking technician locations
Join our team as a Customer Service/ Dispatcher and play a vital role in ensuring efficient service while utilizing your skills in logistics and customer service.
Job Type: Full-time
Pay: $22.00 - $26.00 per hour
Schedule:
- Day shift
- Monday to Friday
- No weekends
Language:
- Spanish (Required)
Ability to Commute:
- Valley Center, CA 92082 (Required)
Work Location: In person
Salary : $22 - $26