What are the responsibilities and job description for the Customer Service Representative position at Robert Half?
Respond to customer inquiries via phone, email, or chat in a timely and courteous manner.Provide information about products, services, and policies to customers.Identify and troubleshoot customer issues, aiming for quick and effective resolution.Process orders, returns, and refunds in accordance with company procedures.Maintain accurate customer records in the database.Collaborate with other departments to resolve customer concerns when necessary.Handle complaints professionally and escalate complex issues to the appropriate team.Stay informed about company updates, policies, and procedures to provide accurate assistance.
Salary : $20 - $23
